Daniel Akers
Virginia Beach,VA
Summary
Talented Sales Professional with excellent lead generation potential and more than 20 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities, proven in the Automotive and Realty industries. Seeking a similar position with a new establishment using the utmost determination and integrity.
Overview
34
34
years of professional experience
Work History
Sales Professional
George Moore Chevrolet
Jacksonville, FL
11.2017 - 07.2019
- Established customer accounts to enhance business growth through persistent outreach and superior client support.
- Demonstrated product advantages to potential customers, fostering informed buying choices and increasing sales opportunities.
- Monitored and evaluated competitor strategies and product offerings to enhance market positioning in designated territory.
- Communicated detailed pricing structures to customers to facilitate informed purchasing decisions.
Sales Professional
Ted Britt Ford
Fairfax, VA
03.2017 - 07.2017
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Facilitated inter-departmental communication to effectively provide customer support.
- Developed strong relationships with customers to enhance loyalty and drive repeat sales.
- Conducted thorough vehicle presentations, highlighting features and benefits to facilitate informed purchasing decisions.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
Sales Professional
Sheehy Ford
Springfield, VA
11.2016 - 03.2017
- Developed comprehensive product knowledge to effectively address customer inquiries and enhance satisfaction.
- Conducted vehicle demonstrations, highlighting features and benefits to facilitate informed purchasing decisions.
- Built strong relationships with clients through consistent follow-ups and personalized communication strategies.
- Collaborated with management to implement promotional campaigns, increasing overall dealership visibility and sales.
Sales Manager, F&I Manager, Sales Professional
Ted Britt Ford & Lincoln
Chantilly, VA
09.2014 - 10.2016
- Monitored and updated knowledge of current sales and promotions policies to ensure compliance with payment and exchange protocols.
- Facilitated proposal writing and contract negotiations to enhance sales team effectiveness.
- Mentored employees in effective selling techniques and promoted cross-selling of additional products and services.
- Cultivated strong relationships with customers and community stakeholders to drive sustainable business growth.
- Executed cross-selling strategies to promote complementary products and services to customers.
- Engaged customers to follow up on purchases, recommend new merchandise, and communicate promotions and upcoming events.
Sales Professional
Koons Sterling Ford
Sterling, VA
05.2013 - 08.2013
- Monitored and updated knowledge of current sales and promotions policies to ensure compliance with payment and exchange protocols.
- Facilitated proposal writing and contract negotiations to enhance sales team effectiveness.
- Cultivated strong relationships with customers and community stakeholders to drive sustainable business growth.
- Executed cross-selling strategies to promote complementary products and services to customers.
- Engaged customers to follow up on purchases, recommend new merchandise, and communicate promotions and upcoming events.
Sales Professional
Ted Britt Ford & Lincoln
Chantilly, VA
04.2010 - 05.2013
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Directed training of new team members and mentored each to promote productivity, accuracy and friendly service.
- Facilitated inter-departmental communication to effectively provide customer support.
- Developed strong relationships with customers to enhance loyalty and drive repeat sales.
- Conducted thorough vehicle presentations, highlighting features and benefits to facilitate informed purchasing decisions.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
Realtor
Keller Williams Realty
Leesburg, VA
01.2004 - 04.2008
- Guided clients from beginning to end of the home buying process in choosing the right property.
- Maintained connections with clients to encourage repeat business and referrals.
- Represented buyers and sellers of developed and undeveloped properties.
- Continually stayed up-to-date on mortgage rates and related real estate news.
Customer Service Professional
US Airways
Washington, DC
01.1986 - 11.2002
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Directed training of new team members and mentored each to promote productivity, accuracy and friendly service.
- Facilitated inter-departmental communication to effectively provide customer support.
- Oversaw team of 20 customer service professionals assisting air travel customers.
Education
University of Houston
Houston, TXSkills
Product presentation
Customer rapport
Negotiations
Proficiency with CRM systems
Upselling strategies
Developing local contracts
Pricing and costing
Deal closure and loading
Self-motivated professional
Team leadership
Upselling and cross selling
Sales expertise
Closing techniques
Timeline
Sales Professional
George Moore Chevrolet
11.2017 - 07.2019
Sales Professional
Ted Britt Ford
03.2017 - 07.2017
Sales Professional
Sheehy Ford
11.2016 - 03.2017
Sales Manager, F&I Manager, Sales Professional
Ted Britt Ford & Lincoln
09.2014 - 10.2016
Sales Professional
Koons Sterling Ford
05.2013 - 08.2013
Sales Professional
Ted Britt Ford & Lincoln
04.2010 - 05.2013
Realtor
Keller Williams Realty
01.2004 - 04.2008
Customer Service Professional
US Airways
01.1986 - 11.2002
University of Houston