Daniel Allendes
Tampa
Summary
MBA - Management of Technology Process Development and Project Management experience with strong attention to detail. High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Drive innovative solutions to resolve business and technology challenges. Proven ability to troubleshoot end user challenges with various platforms. Maintain positive partnerships with internal and external business partners globally. Passion for IT-enabled business solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Technology Liaison
Metropolitan Life Insurance (MetLife)
01.2017 - Current
- Coordinate, support and manage projects for the ORACLE SaaS Enterprise Planning and Budgeting Cloud Service (ePBCS) platform as an Administrator within the Software Project Implementation Team
- Perform Metadata, source to target data mapping system configurations and ad hoc data analysis between multiple business systems (i.e., FDMEE, data warehouse technologies, SmartView, and HFM) to include DRM properties and restructure updates
- Help socialize and gain consensus for solutions to be implemented across the organization
- Facilitate meetings with various cross-functional business teams to include senior leaders
- Service Administrator for all EPBCS lower environments assisting with UAT system setup while collaborating with upstream/downstream data integration systems ensuring environment readiness
- Provide support for meeting scheduling, facilitation, item tracking/follow up, and UAT Testing utilizing ServiceNow and Azure DevOps systems
- Identify system integration testing scenarios, develop comprehensive test scripts, execute UAT testing and maintain detailed documentation of all testing and application changes
- Advanced level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
Senior Business Analyst
The Bancorp Bank
01.2014 - 01.2017
- Lead, design, and executed process improvement within various Actimize implementation SAM initiatives
- Performed testing, data analysis, and hypotheses development on multiple initiatives
- Facilitated, trained, and executed post -production migration validation in the implementation of Actimize and performing user acceptance testing (UAT) on various processes such as customer segmentation, tuning, and mapping
- Developed and maintained audit documentation necessary to support the business analytics within various initiatives
- Analyzed datasets from multiple sources to conduct root-cause analysis on, recommend potential solutions around, and make recommendations on mitigation of operational productivity challenges to leadership
- Developed close working relationships with others across various business units including operations, technology, and investigations to address processes while monitoring results
- Supported continuous improvement for processes and procedures for domestic and international customers.
AML Compliance Analyst
Citi Group
01.2013 - 01.2014
- Project team member in the Actimize implementation while performing user acceptance testing (UAT)/test scripts while partnering with business users and IT teams on a routine basis
- Perform Bank Secrecy Act risk analysis
- Monitor, identify, investigate, and document case log for potentially suspicious financial activities, including but not limited to terrorism, money laundering, fraud
- Providing an analysis utilizing various financial systems, Microsoft Office applications and various other internal investigation tools.
Business Systems Analyst
Department of Homeland Security
01.2007 - 01.2013
- SuccessFactors Learning Management System Administrator
- Performed user access approval workflows, system configuration tasks, and resolved user escalations issues
- SharePoint Administrative Support designing webpages, develop, configure and creating document libraries and databases
- Developed more efficient and effective processes based on inherent knowledge of operational functions, business processes, systems implementation while participating in user acceptance testing (UAT)
- Implemented the electronic filing system for the Transportation Security Administration’s Training Department within TIA while providing training to all new users
- Managed the department’s records management program providing retention and disposal standards and schedules for records ensuring agency compliance.
Education
MBA - Business Administration (Management of Technology)
Polytechnic University
Orlando, FL01.2014
B.A - Business Administration
Polytechnic University
Orlando, FL01.2012
Skills
- Database Management
- DevOps Principles
- Business Analysis
- Agile Methodologies
- System Integration
- Data Analysis
- Technical Troubleshooting
- User Support
- Project Coordination
- Application Support
- Help Desk Support
- Customer Service
- Incident Management
- Remote Technical Support
Certification
CFR Part 107 License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Technology Liaison
Metropolitan Life Insurance (MetLife)
01.2017 - Current
Senior Business Analyst
The Bancorp Bank
01.2014 - 01.2017
AML Compliance Analyst
Citi Group
01.2013 - 01.2014
Business Systems Analyst
Department of Homeland Security
01.2007 - 01.2013
MBA - Business Administration (Management of Technology)
Polytechnic University
B.A - Business Administration
Polytechnic University
CFR Part 107 License
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