Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Ames

Addison,New York

Summary

Hardworking professional with experience in managing operations, organizing events, and serving customers. A fast learner with the ability to analyze situations and solve problems.

Overview

5
5
years of professional experience

Work History

Head Golf Professional

Indian Hills Golf Club
Painted Post, NY
02.2024 - 11.2024
  • Managed the daily operations of the pro shop including sales, customer service, and cash handling.
  • Organized and conducted golf tournaments for members and guests.
  • Recruited, trained, and supervised golf staff.
  • Implemented a comprehensive golf instruction program.
  • Ensured compliance with all rules, regulations, policies, procedures related to golf operations.
  • Coordinated with vendors to ensure delivery of supplies needed for daily operations and special events.
  • Maintained inventory of all golf equipment, apparel, and merchandise.
  • Communicated with customers to convey information about events or activities.
  • Explained rules and regulations of facilities to customers.
  • Promoted junior programs by hosting clinics or camps.
  • Organized logistics for 32 golf events (26 single day, 6 multiple day) with collaboration from customers and vendors.
  • Played a crucial role in growing the business from a revenue of $1.072 million in the 2023 season to $1.309 million in the 2024 season
  • Under my management, the pro shop accounted for a large portion of the growth in overall revenue going from a revenue of $704,000 in 2023 to $920,000 in 2024

Golf Course Groundskeeper

Indian Hills Golf Club
Painted Post , NY
03.2020 - 11.2023
  • Entrusted with performing significant maintenance tasks, such as precision greens mowing and pin placement.
  • Communicated with supervisors regarding any issues arising during shifts related to maintenance or operations.
  • Ensured that proper safety protocols were followed.

Education

Bachelor of Science - Business Administration

Mansfield University of Pennsylvania
Mansfield, PA
05-2023

Management

Mercyhurst University
Erie, PA
01-2021

Skills

  • Operations Management
  • Merchandising and inventory control
  • Team building and leadership
  • Verbal and written communication
  • Staff training and development
  • Conflict resolution techniques

Timeline

Head Golf Professional

Indian Hills Golf Club
02.2024 - 11.2024

Golf Course Groundskeeper

Indian Hills Golf Club
03.2020 - 11.2023

Bachelor of Science - Business Administration

Mansfield University of Pennsylvania

Management

Mercyhurst University

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Daniel Ames