Daniel Angulo
Desert Hot Springs,CA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
12
12
years of professional experience
Work History
General Manager
Jack in the Box
Calimesa, California
12.2023 - Current
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Ensured compliance with local health department regulations regarding food safety standards.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, interviewed and hired qualified staff for open positions.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
General Manager
El Pollo Loco
La Quinta, California
03.2013 - 12.2023
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Ensured compliance with local health department regulations regarding food safety standards.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Administered employee discipline through verbal and written warnings.
- Created schedules and monitored payroll to remain within budget.
Education
GED -
Santa Barbara City College
Santa Barbara, CA06-1994
Skills
- Operational strategy
- Inventory management
- Budget management
- Regulatory compliance
- Customer service
- Team leadership
- Exceptional interpersonal communication
Timeline
General Manager
Jack in the Box
12.2023 - Current
General Manager
El Pollo Loco
03.2013 - 12.2023
GED -
Santa Barbara City College