Daniel Bedolla
Austin,TX
Summary
Experience hospitality professional with 10 plus years in fast paced restaurant and bar environments, including leadership experience as an Assistant manager. known for creating welcoming guest experiences,crafting quality beverages, and maintaining high service standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ay Mi Pa Cocina De Brasas
Riverside, California
06.2024 - 07.2026
- Oversaw daily restaurant operations, enhancing service delivery and customer experience.
- Addressed customer service inquiries and complaints promptly to uphold customer satisfaction.
- Guided and supported junior staff on daily tasks, fostering their development and team effectiveness.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
Bartender
Ay Mi Pa Cocina De Brasas
Riverside, California
06.2022 - 06.2024
- Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced dining environment.
- Fostered a welcoming and enjoyable atmosphere through active engagement with customers.
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Addressed and resolved customer complaints promptly, maintaining professionalism and ensuring a positive experience.
Lead Bartender
Fire Up
Downtown Riverside, CA
03.2018 - 05.2022
- Mixed and served beverages according to established recipes, enhancing customer satisfaction with tailored options.
- Engaged with customers to provide exceptional service and build relationships.
- Trained and mentored bartenders on drink preparation and customer service techniques.
- Managed inventory levels and ordered supplies to maintain bar efficiency.
- Developed unique cocktail menus featuring seasonal ingredients, attracting diverse customer preferences and boosting bar appeal.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Established drink preparation and presentation standards, ensuring consistent delivery of high-quality drinks throughout shifts.
Bartender
Buffalo Wild Wings
Orange, California
11.2016 - 01.2018
- Built strong relationships with colleagues through clear and open communication.
- Utilized knowledge of bar and menu options to craft drinks and provide tailored food recommendations.
- Handled cash transactions accurately while ensuring compliance with policies.
- Monitored guests' alcohol consumption to ensure adherence to safety standards.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Education
High School Diploma -
Bolsa Grande High School
Garden Grove, CA06-2005
Some College (No Degree) -
San Bernardino Valley College
San Bernardino, CASkills
- Hospitality and accommodation
- Safe food handling procedures
- Customer recovery
- Relationship management
- Operational efficiency
- Problem solving
- Cocktail preparation
- Employee training
- Effective communication
- Time management
- Customer service expertise
- Strong multitasking
Languages
Spanish
Professional
Certification
- Food handler card
- TABC Ceertification
Timeline
Assistant Manager
Ay Mi Pa Cocina De Brasas
06.2024 - 07.2026
Bartender
Ay Mi Pa Cocina De Brasas
06.2022 - 06.2024
Lead Bartender
Fire Up
03.2018 - 05.2022
Bartender
Buffalo Wild Wings
11.2016 - 01.2018
High School Diploma -
Bolsa Grande High School
Some College (No Degree) -
San Bernardino Valley College