Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Keith

Mesa,AZ

Summary

Highly motivated, goal-orientated Retail Sales Associate with a proven track record of greeting a high volume of customers with a smile, delivering outstanding customer service, and always recommending products based on an individual's needs. Recognized by both team and customers for sales performance and excellence in customer service. Experienced in team-building and project oversight, excelling at working with individuals of all personalities. A history of developing collaborative solid relationships speaks to the ability to deliver exceptional results. Skilled at creating eye-catching displays to promote higher sales and ensuring accurate cash register transactions while maintaining detailed records. A hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level sales associate position. Ready to contribute to the team's success in achieving company goals. Exceptional ability to manage multiple priorities with accuracy, offering organization and dependability. Willing to take on additional responsibilities with a positive attitude to meet team goals.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Rue21
08.2023 - 05.2024
  • Created strong relationships with clients, leading to increased repeat business and loyalty.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.

Sales Associate

Style And Soul Boutique
06.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Dishwasher

Adam’s Golf Course Restaurant
07.2021 - 09.2021
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Washed dishes and assisted in bussing tables.

Education

Associate of Arts - Psychology

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
05.2026

Red Mountain High School
Mesa, AZ
05.2024

Skills

  • Customer Relations
  • Customer Service
  • Hospitality and Accommodation
  • Suggestive Selling
  • Product and Service Sales
  • Excellent Interpersonal Skills
  • Product and service knowledge
  • Sales Expertise
  • Sales Growth
  • Sales Trends
  • Money Handling
  • Cash Register Operation
  • Verbal Communication/Speaking Clearly
  • Stocking and Replenishing
  • Product Promotion
  • Retail Store Operations
  • Store Opening and Closing
  • Item Fittings

Timeline

Assistant Manager

Rue21
08.2023 - 05.2024

Sales Associate

Style And Soul Boutique
06.2022 - 05.2023

Dishwasher

Adam’s Golf Course Restaurant
07.2021 - 09.2021

Associate of Arts - Psychology

Maricopa Community Colleges, Mesa Community College

Red Mountain High School
Brooke Keith