Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Daniel Beer

Pacific

Summary

Adept at managing high-stress situations and championing collaboration, I leveraged exceptional communication and multitasking skills at Menards to enhance team efficiency and customer satisfaction. My background includes roles in law enforcement and corrections, emphasizing complaint handling and emergency response, achieving significant improvements in operational effectiveness and safety protocols. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

40
40
years of professional experience

Work History

Guest Care Specialist

Panera Bread
01.2023 - 01.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Parts Buyer

Menards
09.2021 - 06.2022
  • Championed best practices within the parts buying team by sharing knowledge and encouraging collaboration among colleagues.
  • Coordinated closely with production teams to anticipate future demand and adjust purchasing plans accordingly.

Corrections Seargent

Missouri Dept. Of Corrections
08.2006 - 08.2021

Supervised 7-12 Officers

  • Conducted investigations into alleged staff misconduct ensuring fair treatment while upholding high ethical standards.
  • Facilitated open communication channels among team members to create a cohesive unit working towards common goals.
  • Ensured safety within the correctional facility by conducting thorough security checks and monitoring surveillance systems.
  • Increased operational efficiency by effectively managing daily shift schedules, work assignments, and resource allocation.
  • Prevented potential security breaches by routinely inspecting perimeter fencing, gates, doors, windows, walls, ceilings, roofs, locks, alarms systems, lighting fixtures in the facility.
  • Maintained a secure environment for inmates and staff by closely adhering to established protocols and procedures.
  • Promoted inmate accountability through regular inspections of living quarters and personal belongings.

Police Mentor

Dyn Corp International
10.2008 - 10.2009
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Developed trust-based relationships with mentees through active listening and empathetic communication.
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Enhanced mentee performance by providing personalized guidance and support.

Installer

Premier Communications
05.2006 - 09.2006
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.

Fork Lift Driver

Aerofil Technologies Inc.
11.2004 - 05.2006
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.

Driver, Warehouse Orders

Droege's Food Service
06.2004 - 10.2004
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.

Police Officer

Bourbon Police Dept.
04.2003 - 01.2004
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.

Line Assembler

Ford Motor Company
01.2001 - 02.2003
  • Collaborated with team members to meet production deadlines and maintain a consistent workflow.
  • Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
  • Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Deputy Sheriff

Franklin County Sheriffs Department
09.1990 - 01.2001
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
  • Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.

Military Police Officer

United States Army National Guard
03.1989 - 03.1993
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
  • Monitored crowded public areas and events to mitigate risk and promote safety.

Fuels Specialist

United States Air Force
03.1984 - 03.1988
  • Assisted in the development of emergency response plans for potential spills or leaks, minimizing environmental risks associated with fuel handling operations.
  • Established strong relationships with regulatory agencies, maintaining compliance with local, state, and federal regulations governing fuel storage and distribution activities.
  • Enhanced fuel efficiency by implementing innovative techniques and strategies in fuel management.
  • Collaborated with suppliers to negotiate favorable contracts, ensuring cost-effective procurement of fuel products.
  • Optimized fuel consumption for fleet operations by conducting regular audits and assessments.
  • Worked closely with engineering teams to design custom solutions that met clients'' unique needs.
  • Followed safety protocols while working, avoiding accidents and injuries.

Education

No Degree - Criminal Justice

East Central College
Union, MO

No Degree - Paralegal Studies

Post University
Waterbury, CT

High School Diploma -

St. Clair High School
Saint Clair, MO
05.1984

Skills

  • Strong multitasking
  • Patience and composure
  • Exceptional communication
  • Complaint Handling
  • Customer Service
  • Data Entry
  • First Aid Training
  • Documentation And Reporting
  • Emergency Response
  • Property Security
  • Training and mentoring

Accomplishments

I have owned a part time Collections and recovery business for 6 years. Working with major banks and Credit Companies with major successes in collections of property and money.

Timeline

Guest Care Specialist

Panera Bread
01.2023 - 01.2024

Parts Buyer

Menards
09.2021 - 06.2022

Police Mentor

Dyn Corp International
10.2008 - 10.2009

Corrections Seargent

Missouri Dept. Of Corrections
08.2006 - 08.2021

Installer

Premier Communications
05.2006 - 09.2006

Fork Lift Driver

Aerofil Technologies Inc.
11.2004 - 05.2006

Driver, Warehouse Orders

Droege's Food Service
06.2004 - 10.2004

Police Officer

Bourbon Police Dept.
04.2003 - 01.2004

Line Assembler

Ford Motor Company
01.2001 - 02.2003

Deputy Sheriff

Franklin County Sheriffs Department
09.1990 - 01.2001

Military Police Officer

United States Army National Guard
03.1989 - 03.1993

Fuels Specialist

United States Air Force
03.1984 - 03.1988

No Degree - Criminal Justice

East Central College

No Degree - Paralegal Studies

Post University

High School Diploma -

St. Clair High School
Daniel Beer