Daniel Benson
Felton,Delaware
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Due to recent medical challenges I speak with an electrolarynex. I am in good health and have a positive attitude.
Overview
22
22
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
08.2021 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Regional Manager
Caliber Collision
07.2017 - 01.2020
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for [Number] locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
Floating General Manager
Abra Auto Body & Glass
01.2015 - 07.2017
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Auto Body Technician
Keenan Auto Body
07.2001 - 01.2013
- Followed standard operating procedures to achieve consistent quality of work.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Reassembled and replaced parts to complete body repairs.
- Inspected new parts and areas of repair to verify correctness and quality.
- Inspected vehicles to identify and document repair needs.
- Replaced and repaired vehicle parts according to work order instructions.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
Education
High School Diploma -
Interboro Senior High School
Prospect Park, PA06.1974
Skills
- Payment Processing
- Promotional Support
- Customer Needs Assessment
- Client Account Management
- Upselling
- Business Development
- Sales Development
- Problem-Solving
- Relationship Building
- Exceptional Customer Service
Accomplishments
I-Car Platinum Certified
ASE certified in all 5 Auto Body Categories
Dale Carnegie Training
Crucial Conversation Training
Section name
Have always enjoyed playing and making music. Have done extensive home remodeling over the years and pride myself on quality workmanship. Always eager to learn new ways to accomplish goals.
Timeline
Sales Associate
Lowes Home Improvment
08.2021 - 03.2023
Regional Manager
Caliber Collision
07.2017 - 01.2020
Floating General Manager
Abra Auto Body & Glass
01.2015 - 07.2017
Auto Body Technician
Keenan Auto Body
07.2001 - 01.2013
High School Diploma -
Interboro Senior High School