Daniel Bifani
Albany
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Formerly dedicated special education teacher with exceptional skills working with teachers, parents and specialists to meet educational needs of students.
Overview
16
16
years of professional experience
Work History
Taxpayer Services Specialist
NYS Department Of Taxation And Finance
12.2021 - Current
- Engaged in variety of training to develop skills to perform various tasks that involve handling and processing requests from fellow Tax department employees
- Analyzed and reviewed data to produce various reports for division managers and department executives
- Handled customer issues with confidence, using complex problem solving to provide effective, timely, and accurate resolution
- Managed critical security functions and advised on troubleshooting resolutions to department employees
- Developed, modified, and maintained procedural documents
- Documented all work processed in order to maintain accurate records
Special Education Teacher
St. Colman's Home
09.2017 - 12.2021
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Modified curriculum for special-needs students using various instructional techniques and technologies.
- Created behavior management plans for individual students
- Taught mathematics, english language arts and social studies.
- Modified and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Provided life skills programming for students with moderate to severe autism.
Teaching Assistant
St. Colman's Home
09.2011 - 08.2017
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Worked with students with moderate to severe autism to increase life skills.
Delivery Driver /Server
M & G's Pizza
06.2009 - 08.2011
- Completed on-time deliveries by choosing best and most efficient routes.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Fostered positive working relationships with regular customers.
- Verified daily deliveries against shipping instructions before delivering to customers.
Intramural Supervisor
University At Albany
08.2007 - 05.2009
- Oversaw the university intramural softball league.
- Assigned schedules and specific tasks to umpires and other assistants for optimal coverage.
- Monitored workers for performance, professionalism and service quality.
- Created schedules for 500+ participants
Education
Master of Arts - Special Education
Northern Arizona University
Flagstaff, AZ12.2019
Bachelor of Arts - History
SUNY At Albany
Albany, NY05.2009
Skills
- Communication
- Collaboration
- Conflict resolution techniques
- Time management
- Special education
- Organization
- Classroom management
- Computer Skills
- Leadership experience
- Problem-solving abilities
Timeline
Taxpayer Services Specialist
NYS Department Of Taxation And Finance
12.2021 - Current
Special Education Teacher
St. Colman's Home
09.2017 - 12.2021
Teaching Assistant
St. Colman's Home
09.2011 - 08.2017
Delivery Driver /Server
M & G's Pizza
06.2009 - 08.2011
Intramural Supervisor
University At Albany
08.2007 - 05.2009
Master of Arts - Special Education
Northern Arizona University
Bachelor of Arts - History
SUNY At Albany