Summary
Work History
Education
Skills
Timeline
Generic

Daniel Boldt

Beaumont,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Work History

Sales Associate Specialist

Bed, Bath & Beyond
Beaumont, TX
  • Assisted in training new staff members on company policies and procedures related to sales operations.
  • Assisted customers with product selection, purchase decisions, and payment processing.
  • Generated sales reports to track daily, weekly, and monthly performance metrics.

Customer Service Representative

Books-A-Million
Beaumont, TX
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.

Customer Support Specialist

Sears
Beaumont, TX
  • Followed up with customers after issue resolution to ensure their satisfaction with the outcome.
  • Developed innovative strategies to improve customer experience with the product or service offered by the company.
  • Monitored trends in incoming requests from customers for identifying potential problems or opportunities for improvement.

Education

Master of Science - Public Administration

Lamar University
Beaumont, TX

Master of Science - Criminal Justice

Lamar University
Beaumont, TX

Bachelor of Science - Criminal Justice

Lamar University
Beaumont, TX

Bachelor of Science - Sociology

Lamar University
Beaumont, TX

Bachelor of Science - Political Science

Lamar University
Beaumont, TX

Skills

  • Loss Prevention
  • Regulatory Compliance
  • Customer Service
  • Conflict Resolution
  • Relationship Building
  • Store maintenance
  • Teamwork
  • Time Management

Timeline

Sales Associate Specialist

Bed, Bath & Beyond

Customer Service Representative

Books-A-Million

Customer Support Specialist

Sears

Master of Science - Public Administration

Lamar University

Master of Science - Criminal Justice

Lamar University

Bachelor of Science - Criminal Justice

Lamar University

Bachelor of Science - Sociology

Lamar University

Bachelor of Science - Political Science

Lamar University

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Daniel Boldt