Daniel Boyle
Scituate,MA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Extremely willing to learn new skills and techniques to apply them to any position.
Overview
6
6
years of professional experience
Work History
Banquet Supervisor
Westin Boston Seaport
Boston, MA
09.2023 - Current
- Coordinated banquet staff to ensure efficient service of guests.
- Reviewed banquet orders and communicated changes with kitchen staff.
- Supervised setup of tables, chairs, linens, place settings, centerpieces, and other decorations prior to event.
- Assisted in resolving customer complaints or concerns in a timely manner.
- Planned beverage menus for special events based on budget requirements.
- Monitored quality of food served at banquets to ensure it met customers' expectations.
- Reviewed banquet event orders to determine room layouts and schedule staff.
- Organized and laid out buffet equipment, food displays, and other items.
Bartender
Hibernian Tavern
Scituate, MA
03.2022 - 09.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Collected and organized daily till totals and tips.
- Balanced daily registers and generated sales reports for management.
Waiter
Eat Local Restaurant Group
Hull, MA
07.2020 - 11.2021
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Developed strong and lasting resident relationships.
Baseball Umpire
SMUA
Braintree, MA
04.2018 - 08.2019
- Maintained professional composure and calm demeanor when making tough calls and handling challenging situations.
- Managed safe and positive environment for players and spectators.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Adhered to and enforced game rules and regulations.
- Assessed skills and rule understanding of other umpires.
- Explained rules, regulations and league guidelines to players and coaches.
- Reacted to complex game situations quickly and effectively.
Bouncer
The Glynn Group
Boston, MA
05.2018 - 08.2018
- Verified IDs for legal age prior to admission into premises.
- Resolved conflicts and restrained patrons from getting into fights.
- Confirmed people were not visibly intoxicated prior to entering premises.
- Planned comprehensive security plans with security team to provide optimal security coverage of establishment.
- Administered crowd control and broke up disturbances without appearing threatening or intimidating.
- Guarded, patrolled and monitored premises to prevent theft, violence or infractions of venue rules.
- Provided friendly and professional assistance to employees, visitors and customers.
Education
High School Diploma -
Catholic Memorial School
Boston, MA06.2018
Some College (No Degree) - Business Administration
Merrimack College
North Andover, MASkills
- Conflict Resolution
- Troubleshooting
- Multitasking
- Flexible
- People skills
Timeline
Banquet Supervisor
Westin Boston Seaport
09.2023 - Current
Bartender
Hibernian Tavern
03.2022 - 09.2023
Waiter
Eat Local Restaurant Group
07.2020 - 11.2021
Bouncer
The Glynn Group
05.2018 - 08.2018
Baseball Umpire
SMUA
04.2018 - 08.2019
High School Diploma -
Catholic Memorial School
Some College (No Degree) - Business Administration
Merrimack College
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