Daniel Brennan
Cape Coral,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
21
21
years of professional experience
Work History
Customer Service Representative/driver
Macarthy flowers
Fort Myers, Florida
05.2025 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Handled customer complaints and resolved issues efficiently.
- Assisted customers with product inquiries and order placements.
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed positive relationships with customers through friendly interactions.
- Processed orders using point-of-sale software and inventory systems.
Vehicle valet
Fort Myers off site parking
Fort Myers, FL
05.2005 - Current
- Assisted customers with vehicle retrieval and provided excellent service.
- Parked vehicles efficiently in designated areas for customer convenience.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Maintained cleanliness and organization of parking areas to enhance safety.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
Education
Watervliet High
Watervliet, NySkills
- Point-of-sale operations
- Order processing
- Client relationship management
- Product knowledge
- Customer engagement
- Quality control
- Time management
- Team collaboration
Timeline
Customer Service Representative/driver
Macarthy flowers
05.2025 - Current
Vehicle valet
Fort Myers off site parking
05.2005 - Current
Watervliet High