Paisley Hatfield
Canton
Summary
Dynamic customer service professional with extensive experience at Lowes Home Improvement, excelling in cash handling and point-of-sale operations. Proven track record of resolving customer inquiries and enhancing shopping experiences, while fostering team collaboration. Committed to delivering exceptional service and maintaining high transaction accuracy.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Lowes Home Improvment
10.2022 - 07.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of current promotions and inventory to provide informed recommendations.
Cashier
Kroger
04.2022 - 09.2022
- Operated cash register accurately, processing customer transactions efficiently.
- Assisted customers with inquiries, providing exceptional service and support.
- Maintained clean and organized checkout area, ensuring a positive shopping experience.
- Handled cash and credit transactions securely, adhering to company policies.
Cashier
BJ Wholesale Club
11.2024 - 10.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and register operations.
- Maintained knowledge of current promotions and discounts to enhance customer experience.
- Assisted in training new cashiers on point-of-sale systems and customer service protocols.
- Resolved customer inquiries and complaints with professionalism, fostering positive relationships.
Cashier
Meijer
09.2019 - 04.2022
- Collaborated with team members to streamline checkout processes during peak hours.
- Conducted regular inventory checks to ensure adequate stock levels at checkout stations.
- Monitored cash drawer accuracy, identifying discrepancies and reporting issues promptly.
Education
High School Diploma -
Canton High School
Canton, MISkills
- Cash handling
- Team collaboration
- Customer service
- Point-of-sale operations
- Transaction processing
Timeline
Cashier
BJ Wholesale Club
11.2024 - 10.2025
Customer Service Representative
Lowes Home Improvment
10.2022 - 07.2024
Cashier
Kroger
04.2022 - 09.2022
Cashier
Meijer
09.2019 - 04.2022
High School Diploma -
Canton High School