Daniel Brown
Aurora,OH
Summary
Results-driven Technical Account Manager, where I lead and deliver high-quality PCB assembly projects for clients across various industries. I have a passion for PCBA and a strong knowledge of quality standards, ensuring the highest level of efficiency and customer success in all aspects of PCB production. As a collaborative communicator and a results-driven leader, I excel in working closely with engineers, designers, and manufacturers to achieve optimal results. I am skilled in project management, process optimization, and problem-solving, and I have a proven track record of leading teams and overcoming challenges. I am always seeking opportunities for growth and staying up-to-date with industry trends, and I am committed to continuous learning and professional development. Let's connect and discuss how my expertise can contribute to your organization's success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Technical Account Manager
MacroFab
05.2023 - Current
- Assist customers in uploading electronic designs, train and educate customers in how to utilize the platform to solve their unique challenges, assist customers to adopt the platform across their entire organization, troubleshoot and diagnose causes of issues, manage escalations and provide timely responses to product-related inquiries, collect, report, and analyze customer feedback, create, implement and own the customer success playbook, enable customers to expand their spend with us
Design Review Lead
MacroFab
11.2021 - 05.2023
- Actively leads the review team to plan, assign work, and review customer orders and meet daily productivity goals, review PCB assembly data and instructions for common issues and correct them, perform DFx activities and/or manage DFx activities, develop scalable processes and supporting documentation to ensure repeatability, identify and resolve potential manufacturing issues with customers, work with 3rd party engineering and vendors, identify and implement Electronic Component Attributes (Shape data), component placement review (Footprint/Orientation), procure manufacturing tooling procurement (Stencils, Fixtures, etc.), manufacturing support, implement Engineering Changes (ECN, ECR, ECO)
SMT Production Supervisor
Valtronic
02.2021 - 11.2021
- Actively leads the SMT team to plan, assign work, and produce customer orders and meet daily productivity goals, manage work order maintenance through the production work cycle, ensure all company policies and procedures are implemented as directed, ensure all equipment is being utilized for proper order fulfillment and optimal shop floor efficiency, train employees on equipment and participate in cross-training program as instructed, immediately address report and document any safety or quality issues to Production Manager and Quality Manager, maintain a clean and safe work area following 5S principles, ensure lot tractability is followed in all areas, ensure cycle count program is followed and responsible for results
Production Manager
Western Reserve Controls
04.2020 - 01.2021
- Manage production workflow and labor force, manage inventory control, manage production tools and equipment, perform quality control tasks on production floor, create, track and improve production KPI's, train production team to help achieve and improve on quality standards
Production Supervisor / Quality Supervisor
Video Products INC
12.2017 - 04.2020
- Supervising in a leadership role in multiple departments to meet production and quality objectives, providing first level management to production employees, ensuring direct labor workforce is achieving expected efficiency and productivity goals, performing root cause analysis and corrective action as required for quality control issues, enforcing company policies relating to job performance, company values, and safety, responsible for supporting activities in the area of cost containment, efficiency, productivity, waste minimization, inventory control, supporting focus on lean manufacturing principles and effectively coaching employees to perform
Operations/Maintenance Chief
UNITED STATES MARINE CORPS
10.2004 - 11.2017
- Lead, managed and trained a maintenance department of personal with diverse experience, ensuring all standards were met, increased maintenance uptime and productivity, raising readiness and overall effectiveness, created comprehensive plans, maintenance schedules, and training scenarios, planned, scheduled and organized operational commitments for personnel, perform troubleshooting procedures on various ground support and communication equipment using extensive knowledge for AC/DC circuits, mechanical operations, and refrigeration, created and maintained a preventative maintenance schedule for operational assets to meet or exceed industry standards, logged and maintained inventory of assets and parts to ensure proper documentation of usage, ensured quality control of performed maintenance by making sure maintenance and maintenance records adhere to technical manuals, operational procedures and external and internal checklists
Skills
- Leadership and Supervision
- Operational Planning
- Quality Control
- Task Management
- Inventory Management
- Equipment Maintenance and Troubleshooting
- Corrosion Control and Preventative Maintenance
- AC/DC Circuitry and Schematics
- Enviromental and Waste Management
- Lean/Six Sigma
- IPC-A-610 and J-STD-001 CIT
- Technical Consulting
- Program Management Expertise
- Documentation
- Pre-Sales Support
Certification
- Lean Six Sigma Yellow Belt
- Driver's License
- IPC-A-610 CIT (07/2020 - 07/2022)
- J-STD-001 CIT (07/2020 - 07/2022)
Military
- Military Service Branch: Marine Corps
- Military Service Rank: Staff Sergeant
Timeline
Technical Account Manager
MacroFab
05.2023 - Current
Design Review Lead
MacroFab
11.2021 - 05.2023
SMT Production Supervisor
Valtronic
02.2021 - 11.2021
Production Manager
Western Reserve Controls
04.2020 - 01.2021
Production Supervisor / Quality Supervisor
Video Products INC
12.2017 - 04.2020
Operations/Maintenance Chief
UNITED STATES MARINE CORPS
10.2004 - 11.2017
Similar Profiles
Karla WintersKarla Winters
Director, Sales Enablement & Revenue Operations at MacroFabDirector, Sales Enablement & Revenue Operations at MacroFab
Stephen CrowStephen Crow
Onboard and Uploading Specialist at MacroFab, Inc.Onboard and Uploading Specialist at MacroFab, Inc.
Jeremy WatsonJeremy Watson
SMT Process Engineer at Macrofab Inc.SMT Process Engineer at Macrofab Inc.
Jessica RheaJessica Rhea
Senior Claims Director (New Jersey) at NASenior Claims Director (New Jersey) at NA
Christopher ScottChristopher Scott
Sterile Processing Technician at Cleveland ClinicSterile Processing Technician at Cleveland Clinic