Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Executive Sales Representative
Yelp
05.2022 - 02.2024
Utilized CRM systems effectively for maintaining updated client records leading to improved organization of client information.
Improved customer satisfaction by providing consistent follow-up and addressing concerns promptly.
Mentored and coached junior sales representatives, contributing to their professional growth and success within the company.
Partnered with other departments including finance, operations and logistics on contract negotiations ensuring smooth transactions and fulfillment of client expectations.
Generated quality leads through strategic networking at industry events, conferences, and online platforms.
Initiated cross-functional collaboration between departments to improve communication and deliver better results for customers.
Custodial Lead
Intersolutions
04.2019 - 05.2022
Mentored new hires, fostering a supportive work environment that encouraged professional growth and development.
Improved facility cleanliness by implementing efficient custodial procedures and schedules.
Responded quickly to emergency situations such as water leaks or spills, arranging immediate cleanup efforts while minimizing potential damage.
Championed a positive work culture, actively addressing and resolving conflicts among team members while promoting collaboration and teamwork.
Developed strong relationships with vendors, negotiating favorable contracts for cleaning supplies and equipment purchases.
Conducted quality assurance inspections to guarantee adherence to company standards and client expectations in all cleaned areas.
Lead Janitor
Savanna High School
03.2016 - 04.2019
Assisted in reducing energy consumption by performing routine checks on lighting systems, HVAC units, and other electrical equipment.
Increased customer satisfaction rates by addressing their concerns promptly and taking corrective actions where necessary.
Demonstrated flexibility in adjusting schedules to accommodate unexpected changes or additional cleaning requests from clients or management.
Served as an integral team member in emergency situations, assisting with evacuations, cleanup operations, and post-incident assessments.
Coordinated with other departments for special events setup and cleanup requirements for seamless execution.
Education
Registered Dental Assistant -
UEI College
Las Vegas, NV
03.2025
Skills
Customer Engagement
Negotiation expertise
Sales software proficiency
Cleaning Expertise
Lockout and tagout procedures
Landscaping Maintenance
Restroom maintenance
Pressure Washing
Supervisory skills
Building inspections
Vehicle Maintenance
Supply Ordering
Accomplishments
Top Revenue Generator: Recognized as top revenue generator for two consecutive years, bringing in a record $5 million in new contracts.
Innovative Solution Implementation: Implemented an innovative reporting system that enhanced decision-making efficiency, saving approximately 200 hours per year.
Passions
Innovative Food Safety Technologies: Passionate about discovering and promoting innovative food safety technologies that enhance health standards.
B2B Sales Strategy Development: Intrigued by developing effective B2B sales strategies that drive growth and forge strong corporate relationships.