Daniel Cash
Nashville,TN
Summary
Versatile team member offering over 24 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
25
25
years of professional experience
Work History
Digital Shopper
Walmart
04.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Provided exceptional customer service through proactive communication channels such as live chat and social media platforms, fostering loyalty among shoppers.
Property Clerk
Davidson County Sheriff's Office
04.2015 - 03.2023
- Reviewed Inmate Property receipts for accuracy before obtaining signatures from both parties involved in the transaction process, ensuring legal compliance across all documentation aspects related to Inmate property storage and issuance.
- Managed money collection processes, maintaining accurate records of payments and placement of monies on Inmate money account.
- Distributed inmate clothing items during the dress out process before an inmate is placed in population (i.e. issuing a property bag for inmate's street clothing, issuing hygiene items, jumpsuits and other jail items to the incoming inmate population).
- Input data into automated property books and specialized systems such as Jail Management System.
- Performed physical inventory counts and resolved discrepancies.
- Established and maintained effective key control and physical security protocols.
- Completed incident reports as required during shifts.
Correctional Officer
Davidson County Sheriff's Office
05.2000 - 04.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Education
GRADUATE IN LEADERSHIP/ ,PERSONNEL MANAGEMENT - Primary Leadership
United States Military
Fort Polk, LA12-1988
No Degree - Infantry Training ,
GRADUATE IN INFANTRY COMBAT
01-1984
Standard High School Requirments
Rio Mesa High School
Oxnard, CA06-1983
Skills
- Order fulfillment
- E-commerce strategy
- Promotional planning
- Shipping logistics
- Customer service
- Customer relations
Languages
Spanish
Professional Working
Timeline
Digital Shopper
Walmart
04.2023 - Current
Property Clerk
Davidson County Sheriff's Office
04.2015 - 03.2023
Correctional Officer
Davidson County Sheriff's Office
05.2000 - 04.2015
GRADUATE IN LEADERSHIP/ ,PERSONNEL MANAGEMENT - Primary Leadership
United States Military
No Degree - Infantry Training ,
GRADUATE IN INFANTRY COMBAT
Standard High School Requirments
Rio Mesa High School
Similar Profiles
Angela JonesAngela Jones
Stocker at WalmartStocker at Walmart
Xavier CapletonXavier Capleton
Digital Personal Shopper at WalmartDigital Personal Shopper at Walmart
SOBIA SAEEDSOBIA SAEED
Support Specialist at WalmartSupport Specialist at Walmart