Daniel Cifuentes-Quintero
Ticket Agent Supervisor
Tampa,FL
Summary
Experienced supervisor with a proven track record of successfully leading teams to complete jobs on time. Demonstrates strong leadership skills through task assignment, employee training, and implementation of company procedures. Excellent communication and listening skills foster effective collaboration with team members. Provides visionary leadership, motivating teams to surpass goals. Hard-working and results-oriented, consistently delivering exceptional performance. Utilizes exceptional design and planning abilities to accomplish complex projects. Skilled in teaching new concepts and implementing best practice strategies for optimal outcomes.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
SUPERVISOR
TAMPA INTERNATIONAL AIRPORT (EULEN/ SUN COUNTRY)
2 2022 - Current
- Oversaw daily operations in department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
MANAGER
HUNGRY GREEK RESTAURANT
02.2021 - 02.2022
- Mastered entry role of cook by learning the ins and outs of the position, allowing me to provide superior support to the staff and customers as a manager
- Handled cash, credit cards, and check transactions at the register
- Checked inventory levels and restocked items as needed to ensure all ingredients were available for the day’s menu
- Assist with food preparation during the shift, including cooking and plating dishes.
HUNGRY HOWIES
07.2020 - 02.2021
- Maintained the highest degree of cleanliness and sanitation while working with food
- Operated pizza ovens and other kitchen equipment to ensure that all pizzas were cooked to perfection.
Education
Associate of Hospitality and Tourism Management -
Hillsborough Community College
Tampa, FL 08.2021 - Current
High School Diploma -
Sickles High School
Tampa, FL 01.2019 - 05.2021
Skills
Staff Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate of Hospitality and Tourism Management -
Hillsborough Community College
08.2021 - Current
MANAGER
HUNGRY GREEK RESTAURANT
02.2021 - 02.2022
HUNGRY HOWIES
07.2020 - 02.2021
High School Diploma -
Sickles High School
01.2019 - 05.2021
SUPERVISOR
TAMPA INTERNATIONAL AIRPORT (EULEN/ SUN COUNTRY)
2 2022 - Current
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