Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Daniel Collins

Martinsburg,WV

Summary

Service-focused parts professional ready to help customers with diverse needs. Highly knowledgeable about auto parts and happy to offer sound advice. Reliable in keeping spaces clean, stocked and attractive to promote sales. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CDK and Micosoft systems paired with outstanding multitasking abilities.

Overview

12
12
years of professional experience

Work History

Parts Specialist

Transteck
Hagerstown, MD
01.2021 - 01.2024
  • Maintained accurate records of all inventory transactions in the computer system.
  • Processed returns, exchanges, and refunds in a timely manner.
  • Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
  • Collaborated with management team members on special projects related to improving processes within the department.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Opened crates to replenish stocked items in proper aisles.
  • Cross-sold additional products and services to purchasing customers.

Manufacturing Technician

Procter & Gamble Co
Inwood, WV
05.2019 - 11.2021
  • Troubleshot complex electrical and mechanical issues with minimal downtime.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Followed established safety procedures when operating heavy machinery.
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
  • Adjusted machine settings according to manufacturing specifications.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.

Parts Specialist

AutoZone
Charlestown, WV
07.2017 - 03.2019
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Developed strategic sales initiatives to pitch products and services.
  • Maintain a clean and safe work environment.
  • Organize and stock shelves quick and efficiently.
  • Deliver parts to customer garages and businesses. Guaranteeing working and reliable parts.

Cashier/Barista

Sheetz
Martinsburg, WV
05.2014 - 06.2017
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Warehouse Worker

Macys Warehouse
Martinsburg, WV
10.2013 - 01.2014
  • Assembled orders according to customer requests.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Organized warehouse space for efficient storage of products.

Cashier

Food Lion
Martinsburg, WV
05.2012 - 09.2012
  • Validated ID's of customers for purchases of alcohol and tobacco products
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Worked closely with front-end staff to assist customers.

Education

Blue Ridge Community And Technical College
Martinsburg, WV

Skills

  • Returns Processing
  • Technical Knowledge
  • Goal Setting
  • Coordinating Paperwork
  • Clean Driving Record
  • Sales Training
  • Delivery Coordination
  • Customer Service
  • Order Fulfillment
  • Account Updating
  • Problem-Solving Skills
  • Forklift Operation
  • Maintenance Schedules
  • Cycle Counting
  • Verbal and Written Communication
  • Inventory Management
  • Cost-Reduction Strategies
  • Shipping and Receiving

Affiliations

  • Repair and build computer, phones, tv's etc.
  • Carpentry and construction hobbyist
  • Hunting, Fishing, and Camping on a regular basis.

Timeline

Parts Specialist

Transteck
01.2021 - 01.2024

Manufacturing Technician

Procter & Gamble Co
05.2019 - 11.2021

Parts Specialist

AutoZone
07.2017 - 03.2019

Cashier/Barista

Sheetz
05.2014 - 06.2017

Warehouse Worker

Macys Warehouse
10.2013 - 01.2014

Cashier

Food Lion
05.2012 - 09.2012

Blue Ridge Community And Technical College

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Daniel Collins