Daniel Contreras
San Francisco,CA
Summary
A hardworking bilingual and reliable employee with an extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Love to work in the community and engage in multicultural environments.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate Cashier
Adidas
San Francisco, CA
01.2023 - 01.2024
- Operated a cash register to accurately process sales transactions.
- Maintained a clean and organized work area throughout the shift.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies, and security practices.
- Described merchandise and explained use, operation, and care.
- Reported suspicious behavior, incidents, and theft to support loss prevention.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Verified that all prices were accurate before ringing up purchases.
Mobile Expert
Metro by T-Mobile
San Francisco, CA
02.2021 - 08.2022
- Recommended additional accessories or services that would complement the customer's device experience.
- Provided guidance on how best to secure personal information stored on a user's device through security measures such as password protection.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Tested mobile device hardware components such as cameras, displays, speakers and buttons for defects.
- Answered store and merchandise questions and led customers to wanted items.
- Described merchandise and explained use, operation and care.
- Advised customers on which model best suits their needs based on budget constraints and desired features.
Document Specialist
ICM Document Solutions
Phoenix, AZ
03.2019 - 12.2020
- Kept electronic content legal, secure and accessible for relevant internal and external parties.
- Conducted periodic audits of archived documents to ensure accuracy of information stored in the system.
- Reviewed documents for accuracy, completeness, and compliance with applicable regulations.
- Processed requests for archiving and retrieval of documents from offsite storage locations.
- Monitored daily operations related to incoming and outgoing mail processing activities.
- Resolved discrepancies between physical files and electronic records within the system.
Education
Spanish Teacher Education
City College of San Francisco
San Francisco, CA05-2024
Spanish Teacher Education
Tempe High School
Tempe, AZ05-2021
Skills
- Customer Support
- Loyalty Program Promotion
- Loss Prevention
- Purchase Recommendations
- Upselling Strategies
- Quick Learner
- Passionate
- Love to work in the community
Languages
English
Professional
Spanish
Professional
French
Elementary
References
References available upon request.
Timeline
Retail Sales Associate Cashier
Adidas
01.2023 - 01.2024
Mobile Expert
Metro by T-Mobile
02.2021 - 08.2022
Document Specialist
ICM Document Solutions
03.2019 - 12.2020
Spanish Teacher Education
City College of San Francisco
Spanish Teacher Education
Tempe High School