Daniel Cox
St Louis,MO
Summary
Dynamic General Manager with extensive cannabis knowledge and proven leadership at Key Cannabis. Skilled in inventory management and compliance with Missouri DHSS regulations. Recognized for cultivating high-performance teams and delivering exceptional customer service. Proficient in multiple POS systems, driving sales through effective upselling strategies.
Overview
13
13
years of professional experience
Work History
General Manager
Key Cannabis - Richmond Heights
08.2023 - Current
- Offer support to all team members and clientele on all cannabis related questions and knowledge.
- Oversee management of inventory and vault. Regularly assist in inventory counts and solving of discrepancies.
- Help with staff training and supervision over store to ensure standard of store is being upheld by all team members.
- Cultivates a high-performance culture by aligning team efforts with measurable objectives
Assistant General Manager
Sunrise Dispensary
02.2023 - 08.2023
- Management over patient consultants, including making schedule, assisting patient consultants with knowledge, and management over daily work flow
- Proficient in Dutchie POS systems and Metrc state tracking systems.
- Management over inventory, including intake of newly delivered products, EOM inventory counts, and handling of discrepancies of product per Missour state laws.
Senior Customer Consultant
Beyond/Hello
08.2022 - 02.2023
- Ability to work in multitude of areas such as checking ID's at the door, helping guests budtending, ringing out guests at our POS stations, and helping fill orders for guests in our in vault.
- Help with recieving orders from cultivatiors as well as help with end of night inventory
- Awarded Employee of the Month for November 2022
Pharmacy Technician
Walgreens
11.2021 - 08.2022
- Help patients with insurance issues and help solve problems that lead to satisfaction with customer service.
- Trained in administering vaccines for patients.
- Calling and speaking with doctors offices to ensure refills in timely manner for patients.
Receiving Specialist
Stroco Manufacturing
07.2020 - 11.2021
- Responsible for creating purchase orders related to outside processing of parts.
- Account and inspect parts returning from outside processing vendors.
- Ensuring parts are moved along to Inspection in a timely manner so that they may be packaged andshipped to customer on time.
Server
The Tavern Kitchen and Bar
06.2017 - 07.2020
- Took leadership on corporate and private events.
- Exceptional quality of service given to each guest.
- Ability to learn every ingredient in every dish served at restaurant, including daily specials.
Bar Manager
Peacock Loop Diner
10.2014 - 06.2017
- Managerial duties including making weekly schedule and liquor orders and inventory.
- Developed and maintained staff procedures and how to work with staff in professional manner.
- Maintaining staff hours and server tax claim at the end of every shift.
Server/Bartender
Drunken Fish
07.2012 - 10.2014
- Developed and maintained exceptional customer service standards.
- Knowledge of menu to upsell to higher priced food items and drinks.
- Awarded Employee of the Month for November 2012, January 2013, and April 2013
- Extensive knowledge
Education
School of Professional Studies Certificate - Cannabis Science and Operations
Saint Louis University
St. Louis, MO12-2023
High School Diploma - General Studies
Bayless Sr. High School
St. Louis, MO05-2010
Skills
- Extensive knowledge of Cannabis
- Ability to use multiple different POS systems
- Ability to upsell
- Excellent customer service
- Management & leadership skills: Planning & execution
- Management over inventory
- Understands Missouri DHSS Cannabis Compliance
Timeline
General Manager
Key Cannabis - Richmond Heights
08.2023 - Current
Assistant General Manager
Sunrise Dispensary
02.2023 - 08.2023
Senior Customer Consultant
Beyond/Hello
08.2022 - 02.2023
Pharmacy Technician
Walgreens
11.2021 - 08.2022
Receiving Specialist
Stroco Manufacturing
07.2020 - 11.2021
Server
The Tavern Kitchen and Bar
06.2017 - 07.2020
Bar Manager
Peacock Loop Diner
10.2014 - 06.2017
Server/Bartender
Drunken Fish
07.2012 - 10.2014
School of Professional Studies Certificate - Cannabis Science and Operations
Saint Louis University
High School Diploma - General Studies
Bayless Sr. High School
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