Daniel Dalton-Scamman
Dover,NH
Summary
Dependable, hardworking, and highly organized with leadership experience and strong communication skills. Experienced in fast-paced customer service and team environments that require adaptability, quick problem‑solving, and close attention to detail. Known for keeping schedules running smoothly and maintaining a calm, solution-oriented approach when unexpected changes arise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Painter Helper WG-4102-05
Portsmouth Naval Shipyard
Kittery, ME
01.2026 - 05.2026
- Successfully obtained and maintained a security clearance to work in a highly secure environment
- Completed comprehensive New Employee Orientation
- Passed 100% of required in-person classes and computer-based training (CBT) modules
- Maintained perfect punctuality and attendance
- Demonstrated strong learning agility by quickly absorbing complex organizational protocols, safety regulations, and technical guidelines
- Worked productively with instructors and team members to successfully complete all introductory training requirements
Apprentice Plasterer
Global Heritage Group
Colchester, CT
10.2022 - 07.2025
- Helped with project preparation, organizing materials, and keeping work areas ready for daily operations
- Worked closely with team members and contractors to coordinate daily tasks, successfully resolving on‑site logistical issues to complete projects safely
- Utilized AI tools to conduct research on historical restoration techniques, material compatibility, and quality checks to improve operational processes
- Adapted quickly when project plans or schedules changed, using quick problem-solving skills to keep things moving
- Maintained a strong attention to detail and followed safety procedures on every job
Deck Restoration Technician
Premium Deck Restoration
Stratham, NH
04.2023 - 08.2023
- Completed seasonal deck restoration projects, performing applied math and precise measurements for high-quality repairs, sanding, and staining
- Worked efficiently with a team to complete projects on time while keeping a close eye on quality, safety, and material budgets
- Showed strong reliability, flexibility, and communication skills while traveling to and from different job sites daily
Team Member
Target
Somersworth, NH
03.2021 - 03.2022
- Delivered top-tier customer service, answering customer questions in-person and working alongside coworkers to maintain high satisfaction standards
- Coordinated team workflows and break coverage to keep daily operations and inventory management running smoothly
- Applied analytical problem-solving to resolve on-the-floor issues and ensure fast-paced store operations didn't slow down
- Recognized for strong performance, dependability, and dedication to team success
Shift Supervisor
Starbucks
Kittery, ME
04.2018 - 04.2021
- Filled in for the manager to supervise daily operations in a high-volume environment, ensuring exceptional customer service and efficiency standards were met
- Balanced the store ledger, managed cash handling (basic accounting), and provided daily reports for management regarding finances and inventory
- Trained and taught new team members, supporting their growth and helping them master operational procedures
- Adapted quickly to changing daily demands while analyzing workflow to keep productivity high during busy rushes
- Handled in-person and multi-line phone communications, successfully negotiating with customers and resolving disputes with a calm, solution-oriented approach
- Acted as the point person for resolving technological difficulties with point-of-sale systems and utilized software to solve complex, systems-related issues
Education
High School Diploma -
Vernon Regional Adult High School
Colchester, CT06-2016
Vocational High School -
Lycée Joseph Marie Jacquard
Lavelanet, France01-2012
Skills
- Computer & Tech: Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams), Multi-Line Phone Systems, Resolving Technological Difficulties, AI for Process Improvement & Research
- Finance & Math: Basic Accounting, Budgeting, Balancing Ledgers, Daily Reporting, Applied Math
- Customer Service: High-Volume Support (In-Person & Phone), Dispute Resolution, Negotiating, Client Relations
- Operations & Leadership: Complex Problem Solving, Teaching & Training Staff, Workflow Coordination, Analytical Thinking
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Certification
- Authorized Jahn Installer
- OSHA 30
- CPR Certification
- AED Certification
- First Aid Certification
- Driver's License
Timeline
Painter Helper WG-4102-05
Portsmouth Naval Shipyard
01.2026 - 05.2026
Deck Restoration Technician
Premium Deck Restoration
04.2023 - 08.2023
Apprentice Plasterer
Global Heritage Group
10.2022 - 07.2025
Team Member
Target
03.2021 - 03.2022
Shift Supervisor
Starbucks
04.2018 - 04.2021
High School Diploma -
Vernon Regional Adult High School
Vocational High School -
Lycée Joseph Marie Jacquard