Daniel De Jesus
Murrieta,CA
Summary
Admissions and administrative professional with experience in behavioral health and substance use treatment. Skilled in coordinating admissions, building referral relationships, managing client information, and collaborating with clinical and marketing teams. Known for strong communication, organization, and delivering exceptional service in fast-paced environments.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Director of Admissions
Solution Based Treatment and Detox
04.2026 - Current
- Led strategic recruitment initiatives to increase admissions and support program growth.
- Developed and improved admissions processes to streamline candidate evaluations and increase operational efficiency.
- Oversaw admissions operations to ensure timely communication, efficient intake, and a positive experience for prospective clients.
- Cultivated relationships with community partners to expand referral networks and increase organizational visibility.
- Analyzed admissions trends and performance data to guide decision-making and optimize outreach efforts.
- Collaborated with clinical teams to align admissions processes with patient care standards and organizational goals.
Admissions Coordinator and Business Development
Able to Change Recovery
09.2025 - 12.2025
- Coordinated admissions process for prospective clients, ensuring timely communication and support.
- Streamlined application review procedures to enhance efficiency and accuracy in candidate selection.
- Assisted in organizing orientation sessions, providing new clients with essential program information.
- Maintained detailed records of applicant information in compliance with confidentiality regulations.
- Maintained updated CRM records to ensure accurate tracking of leads and interactions.
- Conducted market research to identify potential business opportunities and trends.
- Collaborated with cross-functional teams to enhance project outcomes and client satisfaction.
Admissions Coordinator
Solution Based Treatment
01.2024 - 08.2025
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Learned and adapted quickly to new technology and software applications.
- Used programs such as Kipu CRM, Call Tracking Metrics, Move, HubSpot and Live Chat to answer incoming calls and create a pipeline for potential clients.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Complied with HIPAA guidelines and regulations for confidential patient data.
Behavioral Health Technician
Solution Based Treatment
02.2023 - 01.2024
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents as well as CIWA and COW assessments.
- Used Kipu EMR to document patient information, progress notes, and treatment plans.
- Prepared and submitted daily Type reports to management.
Inventory Management
UPS
08.2022 - 09.2023
- Inventory tracking and organization
- Receiving/processing shipments
- Barcode/scanning or inventory management systems
Top Notched Tile
Self Employed
01.2017 - 01.2022
- Customer service and client communication
- Project coordination / scheduling
- Estimates, billing, and administrative responsibilities
Education
SUD Conselor Certificate of Completion - SUD Counselor
Health Staff Training Institute
Temecula, CA11-2023
High School Diploma -
Escondido Union High School District
Escondido, CA06-2002
Skills
Admissions Coordination
Client Intake & Assessment
Referral Management
Insurance Verification
Customer/Client Relations
Administrative Support
Data Entry & Documentation
Community Outreach
Microsoft Office
Electronic Health Records
Scheduling & Coordination
Confidentiality/HIPAA
Certification
RADT
CPR
Timeline
Director of Admissions
Solution Based Treatment and Detox
04.2026 - Current
Admissions Coordinator and Business Development
Able to Change Recovery
09.2025 - 12.2025
Admissions Coordinator
Solution Based Treatment
01.2024 - 08.2025
Behavioral Health Technician
Solution Based Treatment
02.2023 - 01.2024
Inventory Management
UPS
08.2022 - 09.2023
Top Notched Tile
Self Employed
01.2017 - 01.2022
High School Diploma -
Escondido Union High School District
SUD Conselor Certificate of Completion - SUD Counselor
Health Staff Training Institute