Wanda Romero
Lynchburg,VA
Summary
Results-driven Admissions Coordinator with a strong focus on enhancing resident engagement and coordinating complex processes. Proven ability to foster collaboration with healthcare teams and maintain meticulous records.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Admissions Coordinator/Marketing Director
Wyndhurst Health and Rehabilitation
Lynchburg, Virginia
11.2022 - Current
- Coordinated admissions process for new residents in healthcare facility, ensuring timely and compliant intake.
- Facilitated communication with families regarding admission procedures and requirements, enhancing understanding and support.
- Organized resident records and maintained documentation within system, ensuring accuracy and accessibility for staff.
- Collaborated with medical staff to facilitate smooth transitions for incoming residents.
Private in home Dementia Care
Self Employed
Lynchburg, VA
06.2020 - Current
- Executed daily responsibilities with accuracy and efficiency.
- Identified customer needs promptly to enhance service delivery.
- Assisted clients in daily living activities and personal care requirements.
- Supported mobility and physical therapy exercises as directed for client improvement.
- Provided companionship for elderly or disabled patients.
- Organized games and other activities to engage clients and offer mental stimulation.
- Answered inquiries from family members regarding the condition of their loved ones.
- Participated in continuing education programs related to home health care topics.
- Monitored clients' activity levels and helped prevent sedentary behavior.
Activities Coordinator
Summit Health and Rehabilitation
Lynchburg, Virginia
09.2015 - 11.2022
- Planned and organized recreational activities for residents at a rehabilitation facility.
- Developed engaging programs to enhance residents' physical and mental well-being.
- Led group sessions to promote social interaction among residents and staff.
- Organized recreational activities to promote social interaction among participants.
- Coordinated schedules for events and ensured staff availability for support.
- Collaborated with healthcare teams to align activities with resident care plans.
- Evaluated resident feedback to improve future programming and engagement opportunities.
- Coordinated transportation arrangements for field trips or special events.
- Assisted in the planning of special events such as holiday celebrations and fundraisers.
- Ensured safety protocols were adhered to during all activities.
- Managed supplies and equipment needed for various recreational activities.
- Trained new staff on activity protocols and safety guidelines for participants.
- Monitored progress of participants to track measurable data for plan of care goals.
- Maintained accurate records of participant attendance and progress reports.
- Initiated collaborations with local businesses for resource sharing purposes.
- Managed inventory and ordered new supplies for activities when stock was running low.
- Conducted daily evaluations of program activities to ensure that objectives are met.
- Performed administrative tasks such as filing paperwork or ordering supplies.
- Oversaw the recruitment, training, scheduling, and supervision of volunteers.
- Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
- Provided guidance and mentorship to program participants.
- Utilized social media and other digital platforms to communicate with participants and promote the activity program.
Security Officer
Westminister Canterbury
Lynchburg, Virginia
09.2015 - 12.2017
- Worked part-time while employed full time as Activity coordinator
- Monitored security cameras to detect suspicious activity and ensure safety.
- Conducted regular patrols to maintain order and prevent security breaches.
- Responded rapidly to emergency situations, including medical assistance and fire alarms.
- Enforced facility rules to promote a safe environment for all residents.
- Trained new security personnel on protocols and procedures effectively.
- Monitored and secured restricted areas to prevent unauthorized access. to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto the premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Identified safety hazards and implemented corrective measures.
- Completed incident reports to record security or loss prevention incidents.
- Investigated alarms and assessed situations.
- Operated communication systems between officers stationed throughout the facility.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
Certified Nursing Assistant
Summit Health And Rehabilitation
Lynchburg, Virginia
09.2004 - 09.2015
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal care needs.
- Documented patient information accurately in electronic health records.
- Supported nursing staff during medical procedures and patient assessments.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Supported residents during walking exercises to enhance physical activity. with or without self-help devices.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Supported non-ambulatory residents in range of motion exercises.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Certification - Dementia Stages
Rasberry Hill
Lynchburg, VA01-2026
Associate of Science - Health Information Management
Central Va Community College
Lynchburg, VA05-2013
Associate of Applied Science -
Sandiego City College
Sandiego CA05-1987
Some College (No Degree) - Political Science And Government
University of Maryland Global Campus
Hyattsville, MDSkills
- Admissions coordination
- Resident assessment
- Compliance documentation
- Record management
- Records maintenance
- Healthcare regulations
- Insurance coordination
- Report preparation
- Computer literacy
- Terminology proficiency
- Problem solving
- Effective communication
- Staff collaboration
- Customer service
- Market research
- Reliability
Certification
- Certified Nursing Assistant
- Certified Dementia Practitioner
- Certified Notary Public
Timeline
Admissions Coordinator/Marketing Director
Wyndhurst Health and Rehabilitation
11.2022 - Current
Private in home Dementia Care
Self Employed
06.2020 - Current
Activities Coordinator
Summit Health and Rehabilitation
09.2015 - 11.2022
Security Officer
Westminister Canterbury
09.2015 - 12.2017
Certified Nursing Assistant
Summit Health And Rehabilitation
09.2004 - 09.2015
Certification - Dementia Stages
Rasberry Hill
Associate of Science - Health Information Management
Central Va Community College
Associate of Applied Science -
Sandiego City College
Some College (No Degree) - Political Science And Government
University of Maryland Global Campus