Daniel De Maio

• Delivered comprehensive repair and maintenance services to dialysis facilities, ensuring optimal operational efficiency.
• Manage day-to-day operations at Chronic and Acute facilities.
• Assist with new initiatives as requested by BOM. Offer support proactively without needing direction.
• Actively offer support during critical team initiatives to foster a cooperative work environment.
• Facilitate team support by addressing needs promptly and effectively.
• Achieved completion of Spark course to enhance data processing skills.
• On IDP for future career development
• Leader Champion
• Awarded shining star recognition for exceptional dedication and commitment to team success.

Equipment Certifications

• Fresenius 2008K to 2008T Blue Stars
• Mar Cor CWP 4400
• Mar Cor CWP 100
• Mar Cor EON
• Mar Cor WRO
• PrismaFlex
• Nipro

• Assemble and construct electrical switches, electrical boxes, and transformers.
• Perform quality control on products before sent to recipient.
• Service and repair of electrical equipment received by customers on and off site.

• Patrol assigned buildings and grounds for the purpose of enforcing Company rules and regulations, protecting Company, life and property of employees.
• Protect entrances to control entry and departure of persons and prohibit entry of unauthorized persons into Graco or restricted areas.
• Check credentials and register visitors in and out.
• Issue badges to visitors, contractors and employees.
• Monitor and troubleshoot electronic fire, security, camera and intercom systems.
• Maintain order in emergencies.
• Notify 911 in medical emergencies and perform first aid/CPR as needed.
• Notify facilities, management and contractors as required based on power outages, gas leaks, elevator problems, etc. Notify ERT team of spills.
• Ensure that security databases, logs and incident reports are accurate and complete.
• Receive phone calls and notify interested parties in case of emergency.
• Sign for certain mail, parcel post, express shipments as required.
• Assist facilities maintenance with coordination of work orders.
• Complete weekly and monthly audits of building security and safety issues.
• Complete additional duties assigned by coordinator/management, such as data entry, filing, organizing, etc.

• Monitor dock security via security cameras.
• Distribute badges to proper individuals for building access.
• Use UPS WorldShip for making labels for outgoing packages.
• Use Trackpad to track incoming and outgoing packages or mail.
• Use Oracle to track purchase orders.
• Set up courier runs for the company. Specifically with Priority Courier.
• Helped manage the dock and managed alone.
• Except incoming and outgoing mail orders.
• Helped perform general mail and office supply administrative duties for the company with primary focus on processing/distributing correspondence for Enterprise Operations and Distribution.
• Use of power/hand tools to complete repairs in the dock if needed.
• Would perform other tasks as required.
• Weighing mail for outgoing distribution.
• Prepared shipping documents for outgoing products, packages, and mail.
• Use a scale to calculate shipping costs and weight of packages or mail.
• Was tasked with providing general administration support as needed: order and distribute office supplies, sort and distribute regular and overnight mail, data entry, and special projects as assigned.
• Provide administration and office support: maintain department records and filing systems; receive, answer or route telephone calls; scan, file and distribute communications; review and/or assemble correspondence or materials for distribution.
• Would assist other team members as required.
• Was required to repetitively lift and carry up to 60 lbs boxes/packages daily.
• Required to stand for 3+ hours at a time; to reach above head and bend to floor.
• Receive and handle chemicals for the company and store them where the chemicals are needed safely and securely.
• Update logs and reports for supplies used at the company in our area.
• Handle materials used for distribution, and the company received them at the dock.
• Ordering and Stocking of supplies.
• Documentation of important information, receipts, and purchase orders.
• Organize storage areas.
• Secure loads on trucks and in the dock.
• Track inventory for supplies, incoming mail, and packages both in and out.
• Serve customers when needed.
• Operate equipment: Pallet Jack, power pallet jack, pallet stacker, dock plates, and compactors.
• Sort cargo received from shipments.
• Recordkeeping: BDRS Records, Purchase orders, copy paper use, receipts.
• Enter data: BDRS Records, Purchase orders, receipts.
• Calculate postage for mail.
• Route packages.
• Sort mail incoming and outgoing.
• Check addresses for incoming and outgoing mail.
• Load trucks with distribution products and outgoing mail or supplies.
• Weigh articles for outgoing mail and packages.
• Process transactions.
• Trusted key holder.

• Earned management trust by serving as key holder, responsibly opening and closing the store.
• Provided an elevated customer experience to generate a loyal clientele.
• Would greet customers in a timely fashion, while quickly determining their needs.
• Processed cash and credit payments rapidly and accurately.
• Was to respond to all customer inquiries thoroughly and professionally.
• Credit card processing for transactions.
• Was a trusted key holder.
• Used a POS system to process transactions.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Clean equipment and areas where I worked.
• Used scanners to process transactions.
• Responsible for merchandise restocking.
• Responsible for cash handling.
• Upselling products.
• Restocking products.
• Process transactions with customers.
• Maintain equipment used to perform my job.
• Serve customers.

• Worked directly with customers to achieve customer satisfaction.
• Answer product questions with up-to-date knowledge of sales and store promotions.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Assisted customers with food selection, inquiries and order customization requests.
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Provided ongoing guest service.
• Maintained cleanliness and presentation of the stockroom and production floor.
• Directed calls to appropriate individuals and departments.
• Helped drive sales goals and achieve monthly quotas.
• Organized store merchandise racks by size, style and color to promote a visually appealing environment.
• Routinely answered customer questions regarding merchandise and pricing.
• Operated a POS system to itemize and complete a customer’s purchase.
• Asked open-ended questions to assess customer needs.
• Learned, referenced, and applied product knowledge information.
• Replenished supplies, bags, and other materials at each cash wrap.
• Communicated all store initiatives and promotions to customers to generate return business.
• Recommend alternative items if the product is out of stock.