Daniel Desilva
CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with the ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Pasta Panino
07.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Led the training of new servers and hosts.
- Maintained knowledge of menu items, garnishes, ingredients, and preparation methods.
- Opened and closed the restaurant consistently and comfortably.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service in a fast paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery whilst maintaining strong relationships.
Event Operations Intern
Botanik Rooftop Bistro and Bar
Colombo, Sri Lanka
10.2021 - 01.2022
- Coordinated logistics and operations for events, including rental equipment, catering, transportation and staffing needs.
- Researched potential venues for future events based on size requirements and budget constraints.
- Coordinated with vendors to ensure timely delivery of services for events.
- Provided customer service to guests during events, responding to inquiries and addressing any issues that arose.
- Collaborated with other departments within the organization to coordinate activities related to upcoming events.
- Demonstrated excellent communication skills when interacting with customers, vendors and colleagues.
Server
1899 Enoteca
Brisbane, Australia
02.2021 - 08.2021
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards to meet the customers requirements.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Fruit Picker
Crossroads Citrus
Gayndah, Australia
01.2021 - 02.2021
- Adhered to all health codes while handling food products.
- Was provided with the opportunity to work with individuals from divergent backgrounds and collaborate efficiently in order to reach daily and monthly targets.
- Worked for 7+ hours daily, building work endurance, stamina and focus.
Student Representative
University of Queensland
Brisbane, Australia
02.2019 - 11.2019
- Planned student leadership committee activities with social events and workshops to increase involvement.
- Provided guidance on academic and career options, as well as resources available to students.
- Attended meetings with university administrators and external organizations concerning student concerns.
- Collaborated with faculty and staff to ensure a positive experience for all students.
- Developed strategies to improve student engagement within the campus community.
- Developed initiatives designed to increase awareness of diversity among student populations.
Education
Bachelor of Arts - International Business
City College of San Francisco
San Francisco, CASome College (No Degree) - Environmental Science
University of Queensland
BrisbaneSkills
- Exceptional customer service
- Service prioritization
- Strong work ethic
- Positive and professional
- Point of Sale (POS) system operations (Toast)
- Liquor, wine, and food service
- Menu knowledge
Languages
English
Native/ Bilingual
Sinhalese
Professional
Spanish
Limited
Affiliations
Completed many research and fieldwork projects linked to Marine Science.
Taken part in biodiversity conservation projects funded by the Smithsonian Institution, in Sri Lanka.
Played football at a club level, proving dedication and commitment to team work.
Experience in underwater diving and snowboarding, showcasing a thrill for extreme sports and therefore a desire to take on new risks and challenges.
Certification
- California Food Handler Certification
References
References available upon request.
Timeline
Server
Pasta Panino
07.2023 - Current
Event Operations Intern
Botanik Rooftop Bistro and Bar
10.2021 - 01.2022
Server
1899 Enoteca
02.2021 - 08.2021
Fruit Picker
Crossroads Citrus
01.2021 - 02.2021
Student Representative
University of Queensland
02.2019 - 11.2019
Bachelor of Arts - International Business
City College of San Francisco
Some College (No Degree) - Environmental Science
University of Queensland
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