Managed operations across multiple high-volume locations, contributing to multi-million-dollar annual revenue through team development and strategic execution.
Trained and supervised a team of over 30 people, improving sales productivity, customer service scores, and employee retention.
Leveraged Microsoft Excel to manage and analyze inventory data, monitor sell-through trends, reduce shrinkage, and inform stock ordering decisions.
Used Microsoft Word for drafting store reports, scheduling memos, and incident documentation.
Led store meetings and performance reviews using PowerPoint, reinforcing KPIs, and promoting team goals.
Coordinated weekly calls and performance syncs with district managers using Microsoft Teams, sharing updates, visuals, and action plans across locations.
Resolved customer inquiries and complaints effectively and professionally.
Video & Content Editor
Freelance
West Covina, California
01.2020 - 08.2025
Edited YouTube videos and social media content for creators in real estate, lifestyle vlogs, and documentaries.
Produced both short-form (TikTok, IG Reels) and long-form (YouTube) content optimized for engagement and audience retention.
Designed click-worthy thumbnails using visual storytelling, branding alignment, and strong typography to increase click-through rates.
Collaborated with well-known creators such as BrezScales, SRT Len, PrettyBoyFredo, and Neon, aligning the editing style with their brand identity and audience expectations.
Managed the full post-production pipeline: cutting, color grading, sound design, motion graphics, and final exports for multiple platforms.
Startup Financial Modeling Project
Mt san antonio college
Walnut, California
04.2024 - 06.2024
Built a full-scale financial model using Microsoft Excel, forecasting 5-year revenue, expenses, cash flow, and profitability for a startup business concept.
Created detailed tabs for assumptions, break-even analysis, and revenue drivers, with linked formulas and visual outputs.
Collaborated with a four-person team using Microsoft Teams to coordinate progress, share files, and meet deadlines efficiently.