Daniel Dolan
Santa Clara,CA
Summary
Born and raised in Northern California, surrounded by the beautiful Silicon Valley. Tirelessly focused on growing and adapting to new business strategies and practices. Dynamic Operations Supervisor with a proven track record at California's Great America, excelling in event management and operational efficiency. Recognized for enhancing team performance through effective project management and adaptability. Core competencies include scheduling coordination, talent recruitment, and a strong blend of analytical skills. Committed to leveraging expertise to drive operational excellence in future endeavors.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
Cedar Fair, California's Great America
Santa Clara, CA
09.2021 - 01.2025
- I started out as a scare actor in the Killer Clown Town scare zone for Halloween Haunt during Fall of 2021.
- Stage Manager for Tinkers Toy Factory, Winter 2021.
- Organized rehearsals and performances to ensure that the production ran smoothly.
- Events Stage Manager, Summer 2022.
- Oversaw technical rehearsals, identifying and resolving issues prior to live performances.
- Promoted to Area Supervisor, September 2022.
- Created call sheets prior to each rehearsal detailing who was expected to be present.
- Monitored and adjusted staffing levels and schedules based on business needs and budget constraints.
- Promoted to Manager of Events and Festivals, Summer 2023.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Supervised backstage crews during productions and provided feedback as needed.
- Facilitated daily production meetings to discuss progress, challenges, and adjustments needed.
- Provided support to other departments as needed to meet organizational goals.
- Promoted to Operations Supervisor, September 2023.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Trained new employees on proper job functions and company policies and procedures.
Associate
Dick's Sporting Goods
Sunnyvale, USA
11.2018 - 06.2021
- Gained further communication and customer service experience while developing time management and attention to detail within the store's displays.
- Performed cash register functions accurately and efficiently.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered customer inquiries regarding product features, pricing, and availability.
Crew
McDonald's
Prunedale, USA
06.2018 - 03.2020
- I gained my first experience with customer service, food handler certification, team development, and communication.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Adhered to health department regulations regarding food handling procedures.
Education
High School Diploma -
Fremont High School
Sunnyvale, CA06.2021
Some College (No Degree) - Business Management
Menlo College
Atherton, CASkills
- Excellent communication
- Project management
- Analytical skills
- Adaptability
- Operational collaboration
- Scheduling coordination
- Task delegation
- Talent recruitment
Awards
- Rookie of The Year Award, California's Great America, 10/01/18
- Best Academic Achievement Award, National Society of High School Scholars, 06/01/20
- Promoted to Entertainment Events Manager, California's Great America, 04/01/22
- Promoted to Entertainment Operations Supervisor, California's Great America, 08/01/23
Projects
- Organized and event manged first ever Carnivale at Orleans Place event and Spectacle of Color Parade - California's Great America July, 2022
Accomplishments
- Best Academic Achievement Award and National Society of High School Scholars award 2020
- Rookie of The Year Award - California's Great America Halloween Haunt 2018
Languages
English
Timeline
Operations Supervisor
Cedar Fair, California's Great America
09.2021 - 01.2025
Associate
Dick's Sporting Goods
11.2018 - 06.2021
Crew
McDonald's
06.2018 - 03.2020
High School Diploma -
Fremont High School
Some College (No Degree) - Business Management
Menlo College
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