Daniel Dover
Canton,MO
Summary
Driven professional with a background at Culver-Stockton College, excelling in roles requiring excellent customer service and strong multitasking abilities. Demonstrated success in improving service delivery, enhancing customer satisfaction, and reducing waste. Skilled in food safety and adept at fostering team collaboration. Achieved significant retention and referral rates through outstanding service and problem-solving skills. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
5
5
years of professional experience
Work History
Dining Services Employee
Culver-Stockton College
02.2020 - Current
- Complied with health and safety regulations, maintaining top cleanliness and organization.
- Implemented best practices and completed training on new dishes, drinks and services to optimize guest recommendations.
- Managed inventory levels, reducing waste and optimizing food cost control measures.
- Resolved customer complaints efficiently, demonstrating strong problem-solving skills and enhancing overall satisfaction.
- Delivered quality services while maintaining friendly and welcoming environment.
- Teamed with kitchen group in surpassing guest expectations, achieving top retention and referral rates.
Oil Change Technician
Valvoline Instant Oil
09.2019 - 01.2020
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
Education
Undergraduate - Computer Data Science
Culver-Stockton College
Canton, MO05.2026
High School Diploma -
Canton RV
Canton, MO05.2020
Skills
- Excellent customer service
- Strong multitasking
- Team player mentality
- Food safety knowledge
Timeline
Dining Services Employee
Culver-Stockton College
02.2020 - Current
Oil Change Technician
Valvoline Instant Oil
09.2019 - 01.2020
Undergraduate - Computer Data Science
Culver-Stockton College
High School Diploma -
Canton RV
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