Daniel Dunbar
Erie Home
Buffalo,NY
16
years of professional experience
Strategic Human Resources and Talent Acquisition leader with 10+ years of progressive experience spanning HR operations, recruiting, payroll, workforce planning, staffing, and people management. Proven success leading multi-state, compliance-driven talent operations supporting K-12 education, school-based healthcare, clinical services, nursing, and other high-volume staffing environments. Experienced in developing recruiting strategies, leading full-cycle talent acquisition, managing HR and payroll operations, building workforce plans, improving processes, and partnering with executives and hiring leaders to solve complex staffing challenges. Strong background in HRIS, ATS, payroll systems, compliance, credentialing, onboarding, workforce analytics, and data-driven talent management. Additional sales and business development experience brings strong capabilities in consultative selling, negotiation, relationship management, contract development, pipeline management, and revenue-focused strategy.
Work History
Sales Representative
6 Months- Conduct in-home consultations to assess customer needs and develop customized solutions for roofing and exterior home improvement projects.
- Generate and manage qualified sales opportunities through company-provided appointments and self-generated business development.
- Deliver consultative sales presentations covering products, warranties, financing options, project timelines, and value propositions.
- Negotiate contracts and close sales while maintaining a customer-focused approach throughout the sales cycle.
- Build and maintain customer relationships to generate referrals, repeat business, and additional opportunities.
- Partner with project management and installation teams to support successful project execution and customer satisfaction.
- Pursue sales goals through relationship building, pipeline management, strategic follow-up, and consultative selling.
- Maintain accurate CRM records and monitor pipeline activity, customer interactions, and sales performance.
Recruitment Manager
1 Year 1 Month- Led multi-state recruiting operations supporting K–12 school districts and special education programs across Georgia, South Carolina, North Carolina, New York, Massachusetts, Michigan, and Pennsylvania.
- Directed full-cycle recruitment for educators, nurses, and school-based clinical professionals, including RNs, LPNs, teachers, Speech-Language Pathologists, School Psychologists, BCBAs, Occupational Therapists, Physical Therapists, and School Social Workers.
- Partnered with district leadership and HR executives to develop staffing strategies aligned with student needs, compliance requirements, service delivery models, and budget considerations.
- Managed specialized and hard-to-fill positions while balancing candidate availability, licensure requirements, client expectations, and operational priorities.
- Ensured compliance with state licensure, certification, credentialing, and Department of Education requirements across multiple states.
- Utilized workforce forecasting, recruiting metrics, and pipeline analysis to identify staffing needs and improve recruiting performance.
- Led, mentored, and developed recruiting teams supporting high-volume and specialized staffing requirements.
- Strengthened talent pipelines and supported improvements in time-to-fill, retention, staffing outcomes, and client satisfaction.
- Remote
Director of People Operations
5 Years 9 Months- Directed HR, payroll, recruiting, onboarding, and people operations for a staffing organization supporting high-volume workforce requirements.
- Led strategic recruiting initiatives designed to improve candidate quality, reduce time-to-hire, and strengthen employee retention.
- Managed payroll operations and implemented process improvements focused on accuracy, compliance, efficiency, and cost control.
- Partnered with hiring managers and organizational leadership to assess workforce requirements and develop effective recruiting strategies.
- Analyzed workforce trends and staffing data to support workforce planning and management decision-making.
- Led strategic workforce planning initiatives to anticipate staffing needs and develop proactive talent acquisition solutions.
- Implemented technology and AI-driven recruiting tools to improve candidate matching, recruiting efficiency, and pipeline management.
- Redesigned payroll and operational processes, improving efficiency while reducing administrative burden.
- Coordinated cross-functional HR and recruiting activities while maintaining strong relationships with candidates, employees, hiring leaders, and business stakeholders.
Assistant Project Manager
2 Years 1 Month- Coordinated project lifecycle activities, schedules, resources, subcontractors, and cross-functional teams to support timely project completion.
- Developed work plans and coordinated resource allocation to improve workflow and reduce project delays.
- Facilitated communication among senior management, subcontractors, clients, and project teams.
- Managed sales activities and change orders while supporting project profitability and customer satisfaction.
- Implemented project management and coordination improvements that strengthened site operations, inspections, and project closeouts.
Relationship Manager
1 Year 9 Months- Managed shareholder accounts while ensuring accuracy, regulatory compliance, and timely resolution of complex client inquiries.
- Oversaw mutual fund transactions and account activity while maintaining strong service and operational standards.
- Maintained accurate securities and shareholder records and implemented process improvements to reduce errors.
- Developed client-service processes that strengthened communication and coordination between clients and internal teams.
Case Manager
2 Years 3 Months- Managed high-volume loss mitigation pipelines while meeting strict regulatory and operational deadlines.
- Analyzed income, credit, asset, and supporting documentation against underwriting guidelines.
- Identified operational gaps and recommended process improvements to increase efficiency.
- Coordinated complex cases across departments while maintaining compliance, accuracy, and service standards.
- Communicated complex financial information clearly to customers and internal stakeholders.
Customer Relationship Manager- Loss Mitigation
2 Years 4 Months- Managed complex loan portfolios and developed solutions for current and delinquent accounts.
- Guided customers through repayment plans, forbearance, loan modifications, and other loss mitigation options.
- Prepared and reviewed documentation while ensuring compliance with investor and regulatory requirements.
- Coordinated communication among customers, investors, and third-party stakeholders to resolve complex cases.
- Applied analytical and problem-solving skills to improve account outcomes and customer retention.
Education
Bachelor of Arts - Legal Studies, Interdisciplinary
Skills
Talent acquisition & recruiting
Full-cycle recruitment
Recruiting strategy
Workforce planning & analytics
HRIS & ATS systems
Employee onboarding
Compliance & credentialing
HR & payroll operations
Team leadership & development
Process improvement
Timeline
Sales Representative
Erie Home
02.2026 - CurrentRead More
Recruitment Manager
Supplemental Health Care
10.2024 - 11.2025Read More
Director of People Operations
Med-Cor Staffing
01.2019 - 10.2024Read More
Assistant Project Manager
EDR Construction & Management
09.2017 - 10.2019Read More
Relationship Manager
AST Trust Company
08.2017 - 05.2019Read More
Case Manager
PHH
05.2013 - 08.2015Read More
Customer Relationship Manager- Loss Mitigation
Bank of America
01.2011 - 05.2013Read More
University at Buffalo
Bachelor of Arts from Legal Studies, Interdisciplinary
Read More