Dynamic professional with expertise in Audio/Visual and IT system engineering. Proven ability to develop tailored solutions and enhance customer satisfaction through effective problem-solving.
Overview
12
12
years of professional experience
Work History
Senior Business Account Executive
AT&T Mobility
Reynoldsburg, Ohio
04.2024 - 02.2026
Developed account plans that pinpointed customer needs and outlined tailored solutions.
Designed and implemented various fiber and mobility solutions for customers.
Performed detailed on-site walkthroughs of premises to determine feasibility of solution being proposed.
Collaborated with cross-functional teams to facilitate seamless installation and implementation.
Senior Business Account Manager
Verizon Wireless
Columbus, OH
04.2014 - 09.2024
Developed customized solutions based on individual client requirements and preferences.
Collaborated with sales, marketing, finance, and operations teams to enhance project outcomes.
Designed and implemented IT and IoT systems, integrating them with existing customer security, audio, and video systems.
Senior Fiber Sales Account Executive
Spectrum
Columbus, OH
09.2023 - 04.2024
Managed client relationships to ensure satisfaction and retention.
Researched customer needs and tailored solutions to meet those needs.
Performed on-site walkthroughs to determine proposed solution feasibility and service availability.
Education
Bachelor of Science - Journalism And Mass Communication
University of Colorado At Boulder
Boulder, CO
04-2013
Skills
Problem solving
Technical drawing
Analytical skills
Attention to detail
Effective communication
AutoCAD drafting
Accomplishments
President's Cabinet Recipient 2021
Timeline
Senior Business Account Executive
AT&T Mobility
04.2024 - 02.2026
Senior Fiber Sales Account Executive
Spectrum
09.2023 - 04.2024
Senior Business Account Manager
Verizon Wireless
04.2014 - 09.2024
Bachelor of Science - Journalism And Mass Communication