Daniel Ewing
Presto X
Colorado Springs,CO
21
years of professional experience
Results-driven Operations Manager skilled in team leadership and process improvement. Proven ability to mentor staff, manage inventory efficiently, and enhance customer satisfaction. Seeking to leverage experience in driving performance outcomes and operational efficiency.
Work History
Operations Manager
3 Years 8 Months- Streamlined daily operations to enhance workflow efficiency and reduce delays.
- Mentored team members on best practices for operational processes and safety protocols.
- Implemented process improvements that increased overall productivity within the department.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw daily KPI management to ensure operational efficiency.
Pest Control Technician
1 Year- Trained junior technicians on effective pest control methods, safety protocols, and equipment usage.
- Developed customized treatment plans based on specific pest issues and client needs for optimal results.
- Collaborated with team members to enhance service delivery processes and improve customer satisfaction rates.
- Investigated customer complaints to identify root causes and implement corrective actions promptly.
Termite Supervisor
6 Years- Supervised daily operations, ensuring team adherence to safety protocols and pest control standards.
- Trained and mentored staff on effective pest management techniques and customer service excellence.
- Conducted regular quality checks on service delivery, addressing operational inefficiencies and enhancing performance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Pest Control Technician
8 Years 5 Months- Conducted thorough inspections to identify pest infestations and recommend treatment options.
- Applied pesticides and other control measures in compliance with safety regulations and best practices.
- Maintained accurate service records and documentation for customer accounts and treatments performed.
- Educated clients on pest prevention strategies and safe practices to maintain pest-free environments.
Part Time Technician
2 Years 1 Month- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Collaborated within team environments to drive achievement of targeted objectives.
Education
High School Diploma
- summa cum laude graduate
- Ranked in Top 5% of class
- 3.9 GPA
Skills
Problem-solving
Team leadership
Operations management
Customer service
Staff training
Inventory management
Schedule management
KPI tracking
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Timeline
Operations Manager
Presto X
02.2023 - CurrentRead More
Pest Control Technician
Presto X
02.2022 - 02.2023Read More
Termite Supervisor
Mug A Bug Pest Control
01.2016 - 01.2022Read More
Pest Control Technician
Mug A Bug Pest Control
08.2007 - 01.2016Read More
Part Time Technician
Mug A Bug Pest Control
06.2005 - 07.2007Read More
Hilltop Baptist School
High School Diploma
Read More