Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
25
25
years of professional experience
Work History
Front Desk Receptionist
Complete Body
02.2010 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Monitored office supplies by checking inventory and placing orders.
Maintenance/Housekeeper
Excelsior Health Club
10.1998 - 12.2009
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Restocked room supplies such as facial tissues for personal touch with every job.
Operated power equipment tools such as backpack vacuums and floor sweepers.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Education
GED -
Walton High School
Bronx, NY 10468
11.2002
Skills
Customer Assistance
Hospitality Service
Office administration
Telephone etiquette
Timeline
Front Desk Receptionist
Complete Body
02.2010 - Current
Maintenance/Housekeeper
Excelsior Health Club
10.1998 - 12.2009
GED -
Walton High School
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