Daniel Findley
Mobile,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Community Health Worker
Black Belt Foundation
Selma , AL
02.2023 - Current
- Collected feedback via phone interviews, in-person meetings, and online surveys
- Facilitated educational seminars highlighting the importance of preventive health practices and making healthier lifestyle choices.
- Facilitated group sessions on topics such as stress management and chronic disease self-management.
Customer Service Representative
Shipt
Birmingham, AL
02.2023 - 02.2024
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Gathered customer feedback through surveys and used the data to improve customer service.
Patient Service Representative
Infirmary Health Systems
Mobile, AL
02.2018 - 05.2021
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled patient appointments and procedures.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Documented and managed patient information in computer system.
Education
Business Administration
University of South Alabama
Mobile, ALAssociate of Science - Health Sciences
Coastal Alabama Community College
Fairhope, ALSkills
- Microsoft Office proficiency
- Schedule Coordination
- Data Collection
- Schedule Management
- Report Preparation
- Resource advocacy
Timeline
Community Health Worker
Black Belt Foundation
02.2023 - Current
Customer Service Representative
Shipt
02.2023 - 02.2024
Patient Service Representative
Infirmary Health Systems
02.2018 - 05.2021
Business Administration
University of South Alabama
Associate of Science - Health Sciences
Coastal Alabama Community College