Daniel Flores
Fort Walton Beach
Summary
Highly motivated and reliable person, with complete availability and flexibility to work any schedule. Known for a strong work ethic, adaptability, and a positive attitude in fast-paced environments, passionate about providing a great customer service
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Theme Park Cast Member
Walt Disney World Parks and Resorts
01.2018 - 10.2025
- Assisted guests with menu selections and dietary restrictions.
- Provided exceptional customer service in high-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and table settings.
- Trained new servers on restaurant procedures and service standards.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Addressed complaints to kitchen staff and served replacement items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Education
NURSING ASSISTANT DIPLOMA -
ACC HOUSTON COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
Hilda Nuñez Henriquez
01.2005 - 06.2015
Skills
- Customer Service
- Proficient in Multi-Tasking
- Retail Operations
- Problem-Solving
- Highly motivated
- Friendly and positive
- Performance under pressure
Languages
- Spanish
- English
Timeline
Theme Park Cast Member
Walt Disney World Parks and Resorts
01.2018 - 10.2025
HIGH SCHOOL DIPLOMA -
Hilda Nuñez Henriquez
01.2005 - 06.2015
NURSING ASSISTANT DIPLOMA -
ACC HOUSTON COMMUNITY COLLEGE