Summary
Overview
Work History
Education
Skills
Timeline
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Lena Cory

Kissimmee,FL

Summary

Theme park professional prepared for this role. Delivered memorable guest interactions and ensured smooth operations. Reliable team collaborator with focus on results and flexibility. Skilled in guest services and problem-solving with friendly demeanor.

Overview

11
11
years of professional experience

Work History

Theme Park Cast Member

Walt Disney World Resort
06.2021 - Current
  • Elevated food service operations through proper handling techniques, sanitation standards adherence, and timely order preparation at themed dining locations.
  • Assisted in the successful operation of various theme park attractions, ensuring guest safety and enjoyment.
  • Increased park cleanliness by diligently performing routine maintenance tasks and addressing issues promptly.
  • Maximized ride efficiency by following standard operating procedures and adhering to strict safety guidelines at all times.

Crew Member

Panera Bread
09.2020 - 06.2021
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Collaborated with team members to complete orders.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Prepared products following restaurant, health, and safety standards and procedures.

Crew Trainer

McDonald's
06.2014 - 08.2020
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Encouraged customer-first mindset among crew members, leading to notable improvements in service delivery.
  • Taught new team members correct procedures for all areas of operations.

Education

Bachelor of Science - Hospitality Management

Bellevue University
Bellevue, NE
04-2025

Skills

  • Safety awareness
  • Exceptional communication
  • Cash handling experience
  • Teamwork and collaboration
  • Customer service
  • Multitasking
  • Adaptability and flexibility
  • Microsoft Excel

Timeline

Theme Park Cast Member

Walt Disney World Resort
06.2021 - Current

Crew Member

Panera Bread
09.2020 - 06.2021

Crew Trainer

McDonald's
06.2014 - 08.2020

Bachelor of Science - Hospitality Management

Bellevue University

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Lena Cory