Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Daniel Furr

Fredericksburg,VA

Summary

Experienced product professional with a proven track record in leading and delivering consumer-facing and internal-facing digital technology solutions. With a strong focus on data-driven results, I utilize strategic thinking to identify areas for improvement and implement effective solutions. Throughout my career, I have demonstrated expertise in full project life-cycle management, from initial discovery to final performance analysis. By leveraging strong project management skills, technical acumen, and customer-centric mindset, I consistently deliver successful digital tech products that meet and exceed business objectives.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

AGILE DELIVERY LEAD

GEICO
08.2022 - 06.2023
  • Expert in helping development teams become self-organized through effective communication, coordination, and cooperation
  • Remove team impediments, coordinate with product team and facilitate agile ceremonies to ensure team delivery goals to maximize value being delivered, all while driving continuous improvement and coaching Agile delivery practices.

SOFTWARE ANALYST

GEICO
06.2015 - 08.2022
  • Responsible for coordinating and facilitating requirement elicitation and delivery across multiple product streams while working with user experience teams and vendor partners for building and delivering seamless software integration and user experiences to enhance business value
  • Support CI/CD for Azure Machine Learning models, create project roadmaps, deliver on critical KPIs to drive results across multiple projects
  • Led machine learning initiative for document processing, resulting in savings of $55 million by automating document classification and extraction
  • Utilized Microsoft Azure machine learning to automate categorization and itemization of attorney cover letters, medical bills, and letters of representation, improving accuracy and reducing manual effort
  • Collaborated with Enterprise Rental Car as part of a high-volume EFT initiative, ensuring seamless integration and timely rental information updates for insureds and claimants
  • Oversaw risk assessments, contracts, cost-benefit analyses (CBAs), and vendor selection to ensure optimal project outcomes
  • Enhanced user experience of internal customer mobile apps based on customer feedback, resulting in increased user satisfaction and engagement
  • Implemented new process with Arbitration Forums for subrogation negotiation and payments, streamlining experience and expediting deductible payments for not-at-fault accidents
  • Collaborated with stakeholders, users, and vendors to improve user experience of estimating software for damaged vehicles, resulting in increased efficiency and accuracy
  • Led end-to-end testing, created process maps, updated storyboards, and managed deliverables, ensuring successful project implementation.

Auto Damage Adjuster

GEICO
01.2011 - 01.2015

Home Insurance Sales

GEICO
01.2008 - 01.2011

Auto Service Agent

GEICO
01.2006 - 01.2008

Education

Associate of Business Administration - Management

GERMANNA COMMUNITY COLLEGE
Fredericksburg, VA

Skills

  • Project Planning and Execution
    Stakeholder Management
    Leadership and Team Management
    Communication and Collaboration
    Risk Management
    Time Management
    Budgeting and Financial Management
    Problem-solving and Decision-making
    Strategic Thinking
    Scope Management
    Change Management
    Agile/Scrum Methodologies
    Resource Management
    Conflict Resolution
    Negotiation and Influencing
    Vendor Management
    Documentation and Reporting
    Continuous Improvement and Process Optimization

Certification

Microsoft Azure fundamentals AZ-900 (2022) Agile Certifications: SAFe 6 (2022) SAFe for Teams (2022) Agile Health Facilitator (2022) Daniel Furr | Cell (540) 846-4544 | Email dpfurr@gmail.com |

Timeline

AGILE DELIVERY LEAD

GEICO
08.2022 - 06.2023

SOFTWARE ANALYST

GEICO
06.2015 - 08.2022

Auto Damage Adjuster

GEICO
01.2011 - 01.2015

Home Insurance Sales

GEICO
01.2008 - 01.2011

Auto Service Agent

GEICO
01.2006 - 01.2008

Associate of Business Administration - Management

GERMANNA COMMUNITY COLLEGE

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