Daniel Garcia
Bosque,New Mexico
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Ribs
Los Lunas, NM
03.2023 - Current
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Updated computer systems with new pricing and daily food specials.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Tire Shop Supervisor
Discount Tire
Los Lunas, NM
09.2021 - 10.2022
- Prepared and planned worksites to help jobs run smoothly.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Investigated complaints from customers regarding unsatisfactory service or products received.
- Managed scheduling of employees to meet peak demand times during the week.
Pizza Manager
Dions
Los Lunas, NM
07.2020 - 08.2021
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Prepared and led food service training programs to teach staff various tasks.
- Explained goals and expectations required of trainees.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved customer complaints in a timely manner.
Education
Bachelor of Science - Nursing
University of New Mexico
New Mexico05-2026
High School Diploma -
Belen Highschool
Belen05-2022
Skills
- Workforce Management
- Staff Development
- Critical Thinking
- Public Speaking
- Friendly, Positive Attitude
- Verbal Communication
- Active Listening
- Problem-Solving
- Great Eye for Detail
- Excellent Spelling Skills
Affiliations
Gaming
Basketball
Reptile Keeping
Languages
English
Full Professional
Timeline
Restaurant Manager
Ribs
03.2023 - Current
Tire Shop Supervisor
Discount Tire
09.2021 - 10.2022
Pizza Manager
Dions
07.2020 - 08.2021
Bachelor of Science - Nursing
University of New Mexico
High School Diploma -
Belen Highschool
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