Daniel Garcia Carrera
Las vegas,NV
Summary
Dynamic food runner with a strong work ethic and exceptional customer service skills, honed at MGM Grand. Expert in streamlining order delivery and enhancing guest experiences through effective multitasking and teamwork. Recognized for training new team members and implementing strategies that improved service speed and quality, ensuring high levels of customer satisfaction.
Overview
21
21
years of professional experience
Work History
Food Runner
MGM Grand
Las Vegas, NV
12.2015 - Current
- Delivered food orders promptly to ensure customer satisfaction.
- Assisted servers by providing timely support during busy shifts.
- Communicated effectively with kitchen staff to coordinate order accuracy.
- Maintained cleanliness of dining areas to enhance guest experience.
- Adapted quickly to changing menus and special requests from customers.
- Learned proper food handling procedures to ensure safety and compliance.
- Collaborated with team members to optimize workflow during peak hours.
Food Runner
Wynn Resorts
Las Vegas, NV
04.2005 - 12.2015
- Delivered food and beverage orders promptly to ensure guest satisfaction.
- Coordinated with kitchen staff to streamline order preparation and delivery processes.
- Monitored dining areas for guest needs, providing proactive service and support.
- Assisted in training new team members on service standards and operational procedures.
- Maintained cleanliness and organization in dining areas to enhance guest experiences.
- Implemented efficient workflow strategies that improved overall service speed and quality.
- Resolved guest inquiries and concerns effectively, enhancing customer loyalty and retention.
Education
High School Diploma -
Rancho Rams
Las Vegas, NVSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Sense of urgency
Languages
Spanish
Full Professional
Timeline
Food Runner
MGM Grand
12.2015 - Current
Food Runner
Wynn Resorts
04.2005 - 12.2015
High School Diploma -
Rancho Rams