Daniel Garza
Lake Wales,Florida
Summary
Have a very outgoing personality. Absolutely a quick learner. Stars certified and have a food handlers permit. Thoroughly enjoy customer service. Like to learn as much as possible to try and move up in a company. Never get stressed out under pressure, able to think quickly and make accurate decisions. Extremely reliable and a hard fast paced worker. People can come to me if they have questions and I don’t mind helping anyone out at any moment. While working at Drakes of Hamburg we hit multiple goal hours of32,000 dollars in sales. At the time it was the most profitable store in the district.
Overview
3
3
years of professional experience
Work History
Front of House Manager
Cherry Pocket Steak and Seafood Shak
01.2024 - 10.2024
- As the front of house manager I was responsible for making the schedule for all FOH employees
- I handled any issues that we had with guests
- Some of my everyday job duties were host, expo, server, bartender, and shucker
- Every night I did the bank deposit
- Closed the restaurant down and locked everything up
- I was responsible for creating business and coming up with new ideas for the restaurant
- I was responsible for the hiring of employees
- I also opened and closed the country store that was attached to the restaurant
- We received two1st place awards at the best of central Florida awards ceremony and finished top5 in10 other categories
- With my experience and help we achieved our highest sales they have ever reached to date
Server
Red Lobster
03.2023 - 09.2023
- Handle large amount of money
- Greeting guests, knowledgeable of the menu, upselling, accurate orders in the pos, bus my own tables, ran food, open and closing duties
Bartender/Server
Buffalo Wild Wings
06.2022 - 12.2022
- Greeted guest at the door and sat them in a timely manner
- Was responsible for making sure that guests were never over served with no exceptions
- Was able to handle large amounts of cash and be held responsible for that
- Have cashier experience
- Was a closing bartender and server
- Was responsible for making sure the restaurant was ready and clean for the next shift
- Was responsible for helping clean the dishes, we didn’t have a dish washer, also helped with to go orders
- Bussed our own tables when we didn’t have a busser
- Tipped out the bartenders and bussers
Server
Olive Garden
12.2021 - 06.2022
- Made sure to give an excellent customer service experience
- Worked50+ hours a week
- When needed helped make soups
- Was trained to use the kiosks on tables to order apps, drinks and desserts
- Also paid at the table
- Ran heavy trays of food to all tables
- Helped cook the bread throughout the shift as well
Server/Bartender
Drakes Bluegrass Hospitality Group
05.2021 - 12.2021
- Worked at this fast paced restaurant and made goal hours often
- Made sure to never over serve the guests
- Made sure to get the order correct and rang in at a timely matter
- Ran food
- Helped deep clean every night
- Handled large amounts of money
- Worked expo window once a week
- Stayed past closing to ensure we had the restaurant thoroughly cleaned
- Worked10+ hour shifts often
- While working at this restaurant was apart of some of the biggest goal hours totaling over32,000 dollars in sales
- At the time it was the most profitable store in the district
- Knowing the menu and upselling helped ensure to get higher ticket sales per guest which made us more profitable
Education
High school diploma - undefined
Hart High School
Hart, MI06.2004
Skills
- Serving
- Restaurant management
- Can multitask easily without sacrificing the guest experience Able to lift heavy weight all day Friendly, reliable, hard working Always ready to do more and learn on the fly easily Have been a server trainer and a bartender trainer Helped make sure that the restaurants standard was met and kept at all times (10 years)
- Bartending
- Restaurant experience
- Upselling
- Kitchen experience
- POS
- Bussing
- Food preparation
- Host/hostess experience
- Cash handling
- Food service
- Food safety
Timeline
Front of House Manager
Cherry Pocket Steak and Seafood Shak
01.2024 - 10.2024
Server
Red Lobster
03.2023 - 09.2023
Bartender/Server
Buffalo Wild Wings
06.2022 - 12.2022
Server
Olive Garden
12.2021 - 06.2022
Server/Bartender
Drakes Bluegrass Hospitality Group
05.2021 - 12.2021
High school diploma - undefined
Hart High School
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