Summary
Overview
Work History
Education
Skills
Certification
Extra certifications
Timeline
Generic

Daniel Gillett

Phoenix,AZ

Summary

Skilled in Case Management and possessing exceptional communication abilities, I have a proven track record of fostering positive change in diverse settings, from Taco Bell to Community Bridges Inc. My expertise in crisis intervention and relationship-building has significantly improved client outcomes, showcasing my ability to lead and innovate in challenging environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Peer Support Specialist

Community Bridges Inc.
Phoenix, AZ
10.2023 - 12.2024
  • Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
  • Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
  • Instilled hope by promoting positive self-disclosure and actively listening to client needs.
  • Monitored client activities in order to assess the effectiveness of treatment plans.
  • Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for clients.

Sober Living House Manager

safe and sound soberliving
Phoenix, AZ
04.2024 - 10.2024
  • Created an atmosphere of respect in the home by providing a safe environment for all individuals living there.
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Served as a mentor and role model for all individuals living in the sober living home.
  • Enforced consequences for violations of house rules in accordance with policies set forth by management.
  • Conducted regular meetings with residents to discuss progress, challenges, and successes.
  • Coordinated activities within the sober living environment that encouraged positive behavior change among residents.
  • Conducted random drug screenings on site per facility policy guidelines.

CREW MEMBER

Taco Bell
Phoenix, AZ
04.2022 - 10.2022
  • Handling cash registers, payments, and maintaining accurate invoices
  • Greeting and welcoming customers and guiding them with their requirements
  • Adhering to the health and safety regulations at all times
  • Making food recommendations to customers and taking their orders
  • Assisting in packaging food items

Bht/peer Support Ll

Recovery Innovations International Crisis Center
Phoenix, AZ, AZ
01.2025 - Current
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed household errands and other essential duties.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Vocational Education - Culinary,peer Support Certification

New Freedom
Phoenix, AZ
09-2023

GED -

Central High
Pueblo, CO
05-2002

Skills

  • Case Management
  • Decision Making
  • Conflict Resolution
  • Care Planning
  • Patient Advocacy
  • Community Resources & Education
  • File and Record-Keeping
  • Crisis Intervention
  • Social Work
  • Crisis Management
  • Client Needs Assessment
  • Verbal and Written Communication
  • Support Group Facilitation
  • Data Confidentiality
  • Individual Counseling
  • Communication Abilities
  • Planning Skills
  • Community Services Information
  • Appointment Scheduling
  • Relationship-Building Skills

Certification

Certified Peer Support Specialist, New Freedom, Phoenix, AZ, 09/01/23

Extra certifications

CPR/First Aid certified, Narcan Certified, Peer Support

Timeline

Bht/peer Support Ll

Recovery Innovations International Crisis Center
01.2025 - Current

Sober Living House Manager

safe and sound soberliving
04.2024 - 10.2024

Peer Support Specialist

Community Bridges Inc.
10.2023 - 12.2024

CREW MEMBER

Taco Bell
04.2022 - 10.2022

Vocational Education - Culinary,peer Support Certification

New Freedom

GED -

Central High
Daniel Gillett