Daniel G. Montano
Austin,TX
Summary
Bilingual operations professional with extensive experience in customer service, inventory management, and staff supervision. Proven ability to maintain efficient environments and address customer needs in fast-paced settings. Known for fostering engagement and safety in educational and retail sectors.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
School Operations Associate
KIPP Austin Collegiate
Austin, USA
07.2026 - Current
- Support daily operations, including arrival, lunch, and dismissal, to keep the campus running safely and efficiently.
- Lead and supervise parent ambassadors and staff at event stations, assigning roles and helping out where needed.
- Serve as a welcoming first point of contact for families and visitors, resolving needs quickly and professionally.
- Track attendance, follow up with families, and coordinate school events and supply distribution.
Business Operations Assistant
Family Paper & School Supplies Store
Piedras Negras, Mexico
12.2012 - 08.2025
- Oversaw inventory, merchandise, and order fulfillment for school and family clients, ensuring timely delivery and satisfaction.
- Handled accounting tasks such as tracking expenses, processing payments, and keeping financial records.
- Contributed to growth of family business by managing relationships with school and family customers, enhancing client engagement.
- Operated register and POS, processed payments, and managed cash transactions to ensure accurate sales processing.
Family Engagement Specialist (Operations)
KIPP Austin Obras
Austin, USA
07.2025 - 06.2026
- Coordinated attendance, family engagement initiatives, school enrollment, and communication, fostering strong connections between families and the school.
- Led and supervised parent ambassadors and staff at event stations, ensuring effective role completion and enhancing event execution.
- Served as the main point of contact between families and school administration.
- Created flyers and newsletters, organized family and school events, and improved information dissemination among families.
IT Operations Intern(summer)
Kipp Texas Public Schools
Austin, USA
06.2025 - 07.2025
- Deployed, configured, and maintained devices across multiple sites, tracked inventory, and provided user assistance to enhance operational efficiency.
- Collaborated with team members to uphold adherence to school policies, ensuring a compliant IT environment.
Special Education Paraprofessional
KIPP Austin Obras
Austin, USA
10.2024 - 05.2025
- Delivered instructional and behavioral support and personal care according to individualized plans, enhancing student engagement and learning outcomes.
- Applied behavior management strategies to foster a positive learning environment, promoting student participation and collaboration.
- Facilitated small group activities to enhance social skills and peer interactions.
- Supported smooth transitions between activities, ensuring student readiness and minimizing disruptions throughout the day.
Customer Service & Store Associate
Family Convenience Store
Piedras Negras, Mexico
01.2019 - 01.2025
- Delivered attentive, friendly service in busy retail environment, addressing customer needs promptly.
- Operated register and POS, accurately processing cash transactions and payments.
- Stocked, organized, and maintained cleanliness of store to ensure optimal shopping experience.
- Managed supplier relationships, coordinated deliveries, and negotiated payments to keep products in stock.
Instructional Assistant
Bonham Pre-K (SMCISD)
San Marcos, USA
09.2023 - 06.2024
- Supervised students throughout the day, supporting instructional activities, preparing materials, and administering tests to facilitate learning.
- Supervised students during playtime, ensuring adherence to safety protocols to maintain a safe environment.
- Organized classroom materials and maintained tidy learning environment to promote effective learning.
Substitute Teacher
San Marcos CISD
San Marcos, Texas
02.2022 - 11.2023
- Oversaw primary and secondary classrooms, ensuring safety, order, and student engagement.
- Directed classroom behavior to foster a focused and effective learning environment.
Food Service Worker
Eagle Pass Independent School District
Eagle Pass, USA
10.2019 - 02.2022
- Cooked and served breakfast and lunch to over 2,000 students daily and memorized more than 50 menu items.
- Ensured dining and prep areas were sanitary and organized to promote a safe environment.
- Managed inventory by creating inventory forms, tracking weekly stock, and loading and transporting supplies across buildings.
Canvasser
Political Campaign
Eagle Pass, USA
09.2018 - 11.2018
- Conducted door-to-door outreach and phone calls with over 150 residents to engage community and gather feedback.
Education
Some College (No Degree) - General Studies
Southwest Texas Junior College
Uvalde, TXSkills
- Languages: Fluent in English and Spanish (Speaking, writing and reading)
- Classroom management
- Administrative: Scheduling, calendar management, correspondence, record keeping, basic accounting
- Business: Customer service, supplier relations, payment processing, inventory management
- Technology: Microsoft Office Suite, Google workspace, Excel & PC configuration
- Interpersonal: Active listening, conflict resolution, confidentiality, professional communication
- Organization: Task prioritization, multi-tasking, attention to detail, time management
- Culinary skills - experienced in preparing and serving meals for large groups
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Adult, child and Baby First Aid/CPR/AED
Timeline
School Operations Associate
KIPP Austin Collegiate
07.2026 - Current
Family Engagement Specialist (Operations)
KIPP Austin Obras
07.2025 - 06.2026
IT Operations Intern(summer)
Kipp Texas Public Schools
06.2025 - 07.2025
Special Education Paraprofessional
KIPP Austin Obras
10.2024 - 05.2025
Instructional Assistant
Bonham Pre-K (SMCISD)
09.2023 - 06.2024
Substitute Teacher
San Marcos CISD
02.2022 - 11.2023
Food Service Worker
Eagle Pass Independent School District
10.2019 - 02.2022
Customer Service & Store Associate
Family Convenience Store
01.2019 - 01.2025
Canvasser
Political Campaign
09.2018 - 11.2018
Business Operations Assistant
Family Paper & School Supplies Store
12.2012 - 08.2025
Some College (No Degree) - General Studies
Southwest Texas Junior College