Daniel Gomez Flores
Eugene,Oregon
Summary
Experienced Manger with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Speaks Fluent Spanish.
Overview
11
11
years of professional experience
Work History
Server/Bartender Shift Manager
Stealhead
Eugene, OR
03.2020 - Current
- Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
- Trained, supervised and evaluated staff on proper service techniques, sanitation standards and menu items.
- Ensured compliance with all food safety regulations and established quality standards.
- Organized special events such as banquets, parties or buffets for customers according to their requirements.
- Resolved customer complaints in a professional manner while maintaining high level of customer satisfaction.
- Coordinated with kitchen staff to ensure timely delivery of orders to customers' tables.
Head Bartender
Sizzle Pie
Eugene, OR
06.2013 - 09.2024
- Developed new cocktail recipes for the menu.
- Ensured that all liquor laws were followed during service hours.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Managed stock levels of all alcoholic beverages available at the bar.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Provided feedback on performance reviews for each bartender.
Assistant Manager
Oregon Electric Station
Eugene, Oregon
10.2014 - 03.2020
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Assisted in the preparation of monthly financial statements and reports.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Reconciled bank accounts on a regular basis.
Education
Lane Community College
Eugene, ORSkills
- Guest Relations Management
- Banquet Coordination
- Quality Control
- Item Promotion
- Performance Improvement
- High-Volume Dining
Languages
Spanish
Professional
Timeline
Server/Bartender Shift Manager
Stealhead
03.2020 - Current
Assistant Manager
Oregon Electric Station
10.2014 - 03.2020
Head Bartender
Sizzle Pie
06.2013 - 09.2024
Lane Community College