Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Gonzales

Truckee

Summary

Dynamic and reliable professional with a strong background in customer service, honed at Metropolis as a Valet/Bellman. Proven ability to enhance guest experiences through effective communication and problem-solving. Skilled in multitasking and maintaining a professional appearance, ensuring satisfaction and efficiency in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Valet/Bellman

Metropolis
2022 - Current

Assists hotel guests with parking, retrieval of cars, unloading of luggage, transportation of luggage to room etc.

Assists hotel in greeting guests and giving a pleasant experience upon arrival, being that we are the first face and interaction of their stay at the hotel.

Food Delivery Driver

Self Employed (UberEats, DoorDash)
2021 - Current
  • Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
  • Managed route planning to optimize delivery times and reduce fuel consumption.
  • Maintained accurate records of deliveries and customer interactions for improved service quality

Cook Shift Leader

Martollis’s Hand Tossed Pizza
2017 - 2021
  • Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
  • Trained new team members on cooking techniques and operational procedures.
  • Developed daily prep lists to streamline food production and improve efficiency.
  • Assisted in closing down the cash register/till at end of each shift.
  • Doubled as cashier on the job when needed
  • Served beer and wine to guests
  • Coordinated inventory management, ensuring proper stock levels of ingredients and supplies.

Education

Associate of Science - Liberal Arts

Cabrillo College
Aptos, CA

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Strong communication skills
  • Problem-solving
  • Team collaboration
  • Reliability and punctuality
  • Professional appearance
  • Valid Driver's license
  • Attention to detail
  • Multitasking and organization
  • Physical fitness
  • Cash handling
  • Customer service

Timeline

Valet/Bellman

Metropolis
2022 - Current

Food Delivery Driver

Self Employed (UberEats, DoorDash)
2021 - Current

Cook Shift Leader

Martollis’s Hand Tossed Pizza
2017 - 2021

Associate of Science - Liberal Arts

Cabrillo College
Daniel Gonzales