Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Weaver

Columbia,SC

Summary

Driven professional with a proven track record in customer service and support, showcased during my time at Harbourview Inn. Excelled in multitasking and organization, enhancing guest experiences and team efficiency. Demonstrated exceptional customer communication and active listening, significantly contributing to a collaborative work environment. Skilled in both guest service and maintaining high standards of professionalism.

Overview

5
5
years of professional experience

Work History

Valet/Bellman

Harbourview Inn
09.2022 - 07.2024


  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Provided punctual, polite valet services to uphold professional standards.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
  • Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.

Golf Course Groundskeeper

Forest Lake Club
05.2021 - 08.2021
  • Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
  • Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
  • Supported successful golf tournaments by preparing the course for optimal playing conditions during events.

BOH Team Member

Chic-Fil-A
07.2019 - 05.2021
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
  • Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
  • Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.

Education

Psychology -

University of South Carolina - Columbia
Columbia, SC

Skills

  • Customer service and support
  • Customer Communication
  • Efficient work ethic
  • Patience and composure
  • Multitasking and Organization
  • Guest service
  • Active Listening

Timeline

Valet/Bellman

Harbourview Inn
09.2022 - 07.2024

Golf Course Groundskeeper

Forest Lake Club
05.2021 - 08.2021

BOH Team Member

Chic-Fil-A
07.2019 - 05.2021

Psychology -

University of South Carolina - Columbia

Similar Profiles

CREATE PROFILE
Thomas Weaver