Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Gonzalez

Upland,CA

Summary

To obtain a customer position_outside the call center environment and retail

Bi-lingual Spanish / English both verbal and written computer skills within Microsoft office, outlook, word 20+ years in Customer service, escalation in Spanish/English, Retention at ATT Wireless

Overview

25
25
years of professional experience

Work History

Preferred Sales, Card Priority Services

Bank Of America
Brea, Ca
01.2016 - Current

CSR

Verizon Wireless
, Ca
01.2008 - 01.2014

Bilingual CSR

ATT Wireless
Anaheim Hills, Ca
01.2001 - 01.2008

Education

Associate of Science - Print Management

Pasadena City College
Pasadena, Ca

Telecommunication Management

DeVry Institute of Technology
Pomona, Ca

Court Interpreting

School of Interpretation
Santa Fe Springs

Skills

  • Bi-lingual Spanish
  • Bi-lingual English
  • Microsoft Office
  • Outlook
  • Word

Timeline

Preferred Sales, Card Priority Services

Bank Of America
01.2016 - Current

CSR

Verizon Wireless
01.2008 - 01.2014

Bilingual CSR

ATT Wireless
01.2001 - 01.2008

Associate of Science - Print Management

Pasadena City College

Telecommunication Management

DeVry Institute of Technology

Court Interpreting

School of Interpretation
Daniel Gonzalez