Daniel Gonzalez-Herrera
Venice,Florida
Summary
Experienced shift leader with 5+ years of restaurant operations, customer service, and sales. Proficient in multitasking, stressful environments, high-volume service, and guest satisfaction. Seeking to learn how the retail industry operates —.
Overview
1
1
Language
6
6
years of professional experience
Work History
Food Runner
Villani & Co
North Port, Florida
02.2026 - Current
- Delivered food from kitchen to guests promptly, ensuring a positive dining experience.
- Verified order accuracy against tickets before serving guests.
- Gathered guest feedback on food served, addressing issues and providing additional items and refills to enhance satisfaction.
- Ensured cleanliness and organization of work area during shifts.
Shift Leader
Culver's Restaurant
Venice, Florida
01.2021 - 01.2026
- Supervised front-of-house and back-of-house teams during busy Culver's restaurant shifts.
- Monitored employee performance and provided actionable feedback to enhance individual skills and team effectiveness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new team members on guest service and food preparation procedures to ensure consistent quality and service standards.
Education
Some College (No Degree) -
State College of Florida
Bradenton, FL09-2026
High School Diploma -
Venice Highschool
Venice, FLSkills
- Food safety
- Customer service
- Staff training
- Shift management
- Team leadership
- Sales and upselling
- Daily reporting
- Inventory counts
Languages
Spanish
Limited
Timeline
Food Runner
Villani & Co
02.2026 - Current
Shift Leader
Culver's Restaurant
01.2021 - 01.2026
Some College (No Degree) -
State College of Florida
High School Diploma -
Venice Highschool