Daniel Gowans
Mexico,NY
Summary
Friendly retail associate, gifted at working with all types of personalities, reliable, with outstanding customer service skills and relationship-building strengths. Maintained high-level customer satisfaction by smoothly resolving customer requests, needs and problems with a superior work ethic.
Overview
1
1
year of professional experience
Work History
Walmart Store Employee
Customer Service With On-line Shopping
Fulton, NY
10.2021 - 06.2022
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Helped customers complete purchases, locate items and join reward programs.
- Offered each customer top-notch, personal service to boost customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
Bachelor of Arts - Accounting And Business Management
University At Albany
Albany, NY05.2024
Skills
- Mathematical Calculation and Reasoning
- Customer Service
- Problem Anticipation and Resolve
- Effective Team Member
- Desktops, Laptops and Mobile Devices
- Organization
- Excel
Timeline
Walmart Store Employee
Customer Service With On-line Shopping
10.2021 - 06.2022
Bachelor of Arts - Accounting And Business Management
University At Albany
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