Daniel Guardado
Canoga Park,CA
Summary
Friendly and tech-savvy with experience helping customers in both tech support and sales. Comfortable working with computers, smartphones, and software, solving problems, and ensuring customers leave happy. Great at connecting with people, understanding their needs, and offering the right solutions. Passionate about helping others and using skills to make a difference
Overview
3
3
years of professional experience
Work History
Store Manager
LA Tech Tarzana
01.2024 - 08.2024
- Set and implemented strategic goals and initiatives to align the company with its mission, values, and vision
- Oversaw day-to-day store operations to foster efficient and profitable operations
- Conducted regular performance reviews with staff to ensure job expectations were met or exceeded
- Reviewed financial statements, sales reports, and other performance data to measure productivity
- Demonstrated and supported continuous improvement and growth mindset
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of registered funds
- Addressed employee issues, performed corrective actions, and terminated employment when necessary.
Sales Representative
LA Tech Tarzana
06.2021 - 12.2023
- Conducted regular follow-ups with customers post-purchase to ensure satisfaction and gauge loyalty levels
- Generated leads and maintained lists of prospective customers
- Adapted to and remained flexible in a changing, fast-paced work environment
- Maintained an up-to-date knowledge of industry developments and changes in the competitive landscape
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Developed comprehensive proposals for prospective clients based on their needs.
Education
High School Diploma -
Canoga Park Senior High
6850 CA-27, Canoga Park, CA 9130306.2021
Skills
- Inventory Management
- POS Systems
- Upselling
- Product Sales
- Customer Service
- Computer Literacy
- Technical Support
- Knowledgeable in Smartphones and Computers
- Fluent Spanish
- Computer Assembly
- Application installations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Manager
LA Tech Tarzana
01.2024 - 08.2024
Sales Representative
LA Tech Tarzana
06.2021 - 12.2023
High School Diploma -
Canoga Park Senior High
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