Performance-driven marketing professional skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management.
Overview
5
5
years of professional experience
Work History
Contract Driver
FedEx Ground
09.2023 - Current
Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Delivered passengers to destinations safely and on time.
Followed applicable traffic regulations and traffic laws.
Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Freelance Assistant/Digital Marketer
Essential Solutions
10.2022 - Current
Collaborated with internal departments to build digital experiences and achieve marketing goals.
Increased customer acquisition and ROI through continuous optimization, testing and experimenting with ad creative work, bid strategies, audience targeting and placements.
Managed marketing campaigns to cultivate brand awareness and drive website traffic.
Masterminded highly successful digital strategies for various platforms to attract customer engagement.
OTR Commercial Truck Driver/ Referral Networker
Z Transportation
03.2023 - 09.2023
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Communicated with company dispatchers to alert of any issues or delays.
Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Advertised job opportunities on social media platforms and job boards.
OTR Commercial Truck Driver/ Referral Networker
Key Carrier
03.2022 - 10.2022
Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
Networked and built relationships with potential candidates and industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand.
Identified and sourced qualified candidates for open positions to meet organizational needs.
Affiliate Marketer
Self Employed
11.2021 - 10.2022
Designed and implemented advertising and public relations activities.
Teamed with advertising agencies and outside consultants to develop strategic marketing plans.
Planned marketing initiatives and leveraged referral networks to promote business development.
Monitored social media questions and comments and appropriately responded.
Personal Caregiver
For Close Relative
11.2021 - 03.2022
Maintained clean, safe, and well-organized patient environment.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Heavy Haul Truck Driver/ Referral Networker
Benton Concrete
10.2020 - 11.2021
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Operated with safety and skill to avoid accidents and delays.
Managed, tracked, and coordinated problem resolution and escalation processes.
Collaborated with vendors to identify best options for optimizing network performance.
Commercial Truck Driver/ Employment Marketer
Epes Transport
08.2019 - 10.2020
Developed campaigns and specific marketing strategies for clients.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Operated with safety and skill to avoid accidents and delays.
Wrote engaging and successful marketing, advertising, and website copy.
Commercial Truck Driver/Customer Support Representative
Southland
02.2019 - 08.2019
Connected with customers to address questions and resolve issues through phone and email.
Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Interacted with customers and offered exemplary service, escalating issues to manager.
Customer Service Representative
Toys R Us
06.2018 - 02.2019
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Certification in Digital Marketing And E-commerce - Digital Marketing And E-commerce
Google Career Certificates
Remote
03.2024
Certification In Heavy Equipment - Heavy Equipment Maintenance Technology
Lehigh Carbon Community College
Schnecksville, PA
06.2008
High School Diploma -
Grove City Area High School
Grove City, PA
06.2007
Skills
Proposal Development
Brand Messaging
Web 20 Savvy
Customer Support
Issue Research
Media Relations
Branding
Social Media Management
Transportation Safety
Route Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Contract Driver
FedEx Ground
09.2023 - Current
OTR Commercial Truck Driver/ Referral Networker
Z Transportation
03.2023 - 09.2023
Freelance Assistant/Digital Marketer
Essential Solutions
10.2022 - Current
OTR Commercial Truck Driver/ Referral Networker
Key Carrier
03.2022 - 10.2022
Affiliate Marketer
Self Employed
11.2021 - 10.2022
Personal Caregiver
For Close Relative
11.2021 - 03.2022
Heavy Haul Truck Driver/ Referral Networker
Benton Concrete
10.2020 - 11.2021
Commercial Truck Driver/ Employment Marketer
Epes Transport
08.2019 - 10.2020
Commercial Truck Driver/Customer Support Representative
Southland
02.2019 - 08.2019
Customer Service Representative
Toys R Us
06.2018 - 02.2019
Certification in Digital Marketing And E-commerce - Digital Marketing And E-commerce
Google Career Certificates
Certification In Heavy Equipment - Heavy Equipment Maintenance Technology