Experienced customer service professional with extensive experience in the customer service field, excelling in customer resolution and active listening. Proven track record in enhancing customer satisfaction. Also experienced with data entry, problem solving, and team development, consistently achieving performance metrics and fostering a positive work environment.
Responsible for taking calls for hospital systems and pharmacies to place orders for medications, track orders, troubleshoot customer issues, and emailing customers
Responsible for the welfare and success of 2 separate stores at the same time, hiring employees, creating weekly schedules, money deposits, inventory counts, and leading employees to reach successful performance metrics
Responsible for the welfare and success of the business, hiring employees, creating weekly schedules, money deposits, inventory counts, and leading employees to reach successful performance metrics
Responsible for the business when the store manager was absent, opening and closing of the business, money deposits, and creating schedules
Responsible for looking after other associates, stocking shelves, answering the store phone and assisting customers, opening and closing the business, and making decisions for the business while I was the manager on duty
Responsible for money deposits, opening and closing the business, and decision making for the business when I was the manager on duty
Responsible for selling phones and service for Bricket Mobile through GameStop, setting up service, and traveling to local businesses to sell products
Responsible for running the register and checking out customers, assisting customers, stocking and recovering shelves, and unloading trucks and restocking shelves